Operations Assistant

Fall River Electric•Ashton, ID

9d•Onsite

About The Position

Provide main office support for the operations department. Provides customer service, coordinating, organizing, reporting for department functions, multi purpose and tasking position. Assists other departments and functions as needed.

Requirements

Must be able to interact and communicate effectively with general public, all levels of employees. Must be able to take and give instructions clearly.
Must be able to accomplish various tasks with little supervision. Must be highly organized, able to plan, schedule, complete tasks on time.
Must be able to operate computer and programs. Competent on word processing, Excel and general operations software. Able to operate phone, radio and other communications machines.
Must possess and maintain a Idaho drivers license – class B
Must possess good communicative skills to effectively express oneself to member/customers and all level of employees.
Ability to effectively communicate knowledge and ideas clearly and easily.
Must be self-motivated to complete tasks assigned in a timely manner. Ability to handle several assignments simultaneously.
High School Diploma or equivalent education.
Experience or advanced training in office and or business

Nice To Haves

Advanced education desired
Bi-lingual – Spanish communication desired.

Responsibilities

Provides central office support for operations department by organizing, coordinating, providing customer service and internal coordination.
Receives and responds to customer requests
Assists with daily work scheduling and job status.
Provides data entry and follow up of work in progress, job queries, reports
Provides assistance for operations department, record and reporting functions.
Assists daily, monthly reports, records, and bench marking data.
Assists with operations and maintenance programs for vehicles, equipment.
Assists with operation and specialized maintenance programs
Provides main office crew dispatch and coordination, outage recording
Takes outage and service daytime calls, coordinates with crew and offices
Manages the Outage Management System (OMS)
Provides customer service call back and follow up, coordinates with call center
Keeps outage and service records up to date
Assists with overtime, statistical reports as required
Provides assistance and support for safety loss control functions.
Provides safety meeting minutes and reports, attends all safety meetings.
Assists with employee training, qualification records.
Assists with safety compliance, incentive committees meeting, programs and records
Assists with safety, DOT, OSHA compliance records
Assists with EPA-PCB, oil records and programs.
Other duties as assigned.