Operations Assistant

IntellaTriage • Brentwood, TN

7d • Onsite

About The Position

This is a fantastic opportunity to be a prime mover in a rapidly growing, patient-focused business. We are actively recruiting for a talented Operations Specialist to join our team of energetic, compassionate professionals. We are seeking someone with a passion for organization, process improvement, and a desire to help improve the lives of our nursing staff on their individual shifts. The Operations Specialist will provide direct support to both the non-clinical and clinical operations of the organization. The role reports to the Director of Operations. This is a full-time, hourly onsite position in Brentwood, TN.
IntellaTriage’s mission is to act as an extension of each client by using a tailored approach to deliver compassionate, around-the-clock care through the clinical expertise of our virtual Registered Nurses. Bottom line – we want to ensure our providers’ patients are able to receive the care they need any time, any place. IntellaTriage acts as a triple threat after-hours by ensuring all stakeholders benefit. We provide our customer’s patients with the comforting and medically appropriate guidance they need during the most trying times. We help our customer’s nurses reduce their workload and improve overall job satisfaction by reducing burnout. We improve our customer’s bottom-line by reducing overall cost to deliver after-hours care.

Requirements

• Bachelor's Degree preferred.
• Proficiency with Microsoft Excel is preferred.
• Must be highly organized and detail oriented.
• Experience in relationship building and high emotional intelligence.
• Willing to re-locate to Nashville or based out of Nashville currently.

Responsibilities

• Provide support and resource stewardship to the operations team.
• Conduct daily data entry with client on-call schedules for the nursing team performing triage.
• Provide feedback and suggestion for process improvement for client scheduling and nurse scheduling.
• Engage with clients to ensure data integrity and proper upload procedures for efficient business operations.
• Ensure bi-weekly schedule upload for employee attendance.
• Develop new client partnerships via logistical support of onboarding process.
• Assist with nurse licensure tracking and follow-up as required.
• Work closely with the Workforce Manager to complete projects as required.

Benefits

• medical
• dental
• vision
• 15 days of PTO
• opportunity to participate in the 401k program with a company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level