Operations Assistant

Uncommon Schools • Rochester, NY

10d • $16 - $18

About The Position

The Operations Assistant plays a visible role in ensuring a timely, professional, and welcoming response to inquiries by parents and other constituents. The Operations Assistant functions as the initial contact person for students, teachers, families, vendors, and visitors, and must be able to communicate effectively with all groups. The Operations Assistant reports to the Director of Operations.

Requirements

• Ability to communicate effectively while demonstrating strong interpersonal skills with teammates, teachers, students, families, and additional stakeholders.
• Organized and able to maintain key systems such as mail, deliveries, student documentation and paperwork.
• Strong time management skills; ability to manage multiple tasks at the same time and meet tight deadlines.
• Ability to maintain a calm, professional demeanor in the face of competing demands and external pressures.
• Able to lift and move packages up to 30 lbs

Nice To Haves

• Bilingual language skills preferred, but not required
• Spanish-speaking skills strongly preferred to support effective communication with our students, families, and community members.
• Bachelor’s degree preferred

Responsibilities

• Serving as the primary contact for all of the school’s constituents in person, over the phone, and via email
• Managing the collection of student, personnel, and school information (receiving fees or forms and tracking information accordingly)
• Directing vendors to delivery locations
• Supporting school events and activities as needed
• Managing mail (distributing received mail, preparing school mailings, etc.)
• Visitor management
• Other administrative support as assigned

Benefits

• Generous paid time off inclusive of sick time, paid holidays, and 10 weeks of paid breaks (Spring, Winter, and Summer).
• Extensive, best-in-class training and development
• Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA)
• 403(b) retirement savings program + employer match
• Paid leave of absence options (parental, medical, disability, etc.)
• Mental health and counseling support + wellness benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees