Operations Assistant

IOWA SPORTS MANAGEMENT INC•New York, NY

168d•$20•Hybrid

About The Position

We are seeking a highly organized and adaptable Operations Assistant to support our dynamic amenities management team. This hybrid role combines administrative office responsibilities, executive assistance, front desk reception duties, and occasional on-site staffing support at client locations (e.g., as a receptionist). The ideal candidate is proactive, personable, and thrives in a fast-paced environment with a wide range of responsibilities.

Requirements

1–3 years of experience in an administrative, receptionist, or operations role.
High school diploma or equivalent required; associate or bachelor’s degree preferred.
Strong communication and interpersonal skills.
Excellent organizational skills and attention to detail.
Proficient with Microsoft Office Suite, Google Workspace, and general office technology.
Ability to regularly work in the office, travel to various client sites as needed.
Flexibility to work occasional evenings/weekends depending on needs.

Nice To Haves

Lifeguard/CPR certification (preferred).

Responsibilities

Provide daily administrative support to the operations team and corporate leadership on various tasks and projects.
Manage scheduling and correspondence for the CEO.
Maintain digital and physical filing systems and assist in document/site materials preparation.
Order and organize office supplies and inventory.
Prepare reports, meeting agendas, and take meeting minutes as needed.
Run errands periodically (such as to the bank, post office, client sites, Brooklyn office).
Serve as the first point of contact for clients, vendors, and visitors (in-office or via phone/email).
Greet guests professionally and ensure a positive front-of-house experience.
Manage incoming calls, messages, and general inquiries.
Distribute mail and coordinate deliveries (including incoming uniform shipments).
Perform light cleaning and office organizing.
Provide support or coverage at client locations as needed (in the case of staff shortages, special events, or high-traffic periods) serving as: o Front Desk Attendant/Receptionist: Greeting residents/visitors, checking in guests, responding to community inquiries. o Operations Assistant to Iowa operations team (Operations Coordinator, VP of Operations), Club Managers, District Managers, and/or CEO
Maintain professionalism and excellent customer service while working at any site.