Operations Assistant

WelbeHealth • Pasadena, CA

2d • $27 - $36 • Onsite

About The Position

At WelbeHealth, each participant of our program is guided by our interdisciplinary team (IDT), composed of clinical and non-clinical members who work cohesively to provide all-inclusive care to our most vulnerable senior population.
The WelbeHealth Operations Assistant, reporting into our Day Center Leadership team, plays a pivotal role in ensuring smooth and efficient program operations. This position involves a wide range of operational and administrative duties, that include but are not limited to, greeting and checking in participants, scheduling and calendar management, inventory ordering and management, on-site/in-home/telehealth participant support, and event planning. The Operations Assistant will support projects and communications as needed, assisting with deliverable creation, tracking deadlines and timelines, and acting as the liaison between various departments and teammates to ensure work is progressing.

Requirements

• Must be 18 years old
• High school diploma or equivalency required, associate’s/bachelor’s degree preferred
• Bilingual English/Spanish strongly preferred
• Minimum of two (2) years of experience as an Administrative Assistant
• Demonstrated technological skills with Microsoft Office – Outlook, Word, Excel, PPT
• Demonstrated ability to prioritize and direct in a fast-paced environment
• Must be able to work onsite Monday-Friday from 8:00 AM-4:30 PM

Responsibilities

• Coordinate meetings and assist with scheduling needs for participants and internal staff
• Collaborate with teammates to support projects and workstreams, ensuring timely completion of tasks
• Act as a liaison for internal and external stakeholders, communicating effectively and professionally
• Attend, facilitate, take minutes, and document action items for meetings as needed
• Assist with customer service and service recovery for participants and other partners as needed
• Manage front door when needed, ensuring visitors and participants are greeted, sign in and out, receive their badges and appropriate entrance screenings, and do not elope

Benefits

• Health Coverage on Day 1
• Paid Parental Leave
• 401K Match
• 17 days of paid time off in year one
• 12 company holidays
• 6 sick days
• Career path advancement and leadership opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees