Operations and Office Manager

Generator Supercenter of Orange CountyIrvine, CA

About The Position

Generator Supercenter, Inc. is a leading provider of energy solutions committed to making a positive impact for our customers and environment. We specialize in energy solutions offering cutting-edge technologies to help our clients utilize clean, renewable energy for savings from the grid and backup power.

Requirements

  • 2+ years of experience in project coordination, office management, construction, or permitting.
  • High school diploma or equivalent (Associate's or Bachelor’s degree preferred in business, construction management, or related field).
  • Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
  • Excellent communication skills—both written and verbal—for interacting with customers, city officials, and team members.
  • Proficiency in Microsoft Office (Excel, Outlook, Word) and general comfort with scheduling and CRM software.
  • Customer service experience with a professional and courteous demeanor.
  • Ability to read and interpret project documents such as work scopes, permit requirements, or installation plans (helpful but not required).
  • Problem-solving mindset and the ability to work independently in a fast-paced environment.
  • Must be detail-oriented and able to maintain accurate documentation.
  • Valid driver’s license and reliable transportation (in case visits to city offices or job sites are needed).

Nice To Haves

  • Experience working with municipalities or permitting departments is highly preferred.

Responsibilities

  • Coordinate and manage generator installation and service projects from start to finish.
  • Serve as the primary point of contact between customers, technicians, subcontractors, and vendors.
  • Create and maintain detailed project timelines to ensure efficient job scheduling and execution.
  • Communicate job updates and next steps to customers throughout the process.
  • Track progress across all active jobs and proactively resolve scheduling or execution issues.
  • Prepare and submit permit applications to city and county departments for all installation projects.
  • Follow up with municipalities to ensure timely permit approvals and inspections.
  • Coordinate with inspectors, electricians, and install crews to meet permit and code compliance requirements.
  • Maintain organized records of all permits, approvals, and inspection results.
  • Greet walk-in customers and handle inbound/outbound calls and emails with professionalism.
  • Generate invoices, collect payments, and maintain customer records.
  • Oversee office systems, supplies, and organization.
  • Assist with onboarding, scheduling, and managing staff time and attendance.
  • Support company operations by implementing office procedures and reviewing job folders for accuracy.

Benefits

  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Free food & snacks
  • Free uniforms
  • Training & development
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