Operations and Office Manager

Generator Supercenter of Orange County•Irvine, CA

About The Position

Generator Supercenter, Inc. is a leading provider of energy solutions committed to making a positive impact for our customers and environment. We specialize in energy solutions offering cutting-edge technologies to help our clients utilize clean, renewable energy for savings from the grid and backup power.

Requirements

2+ years of experience in project coordination, office management, construction, or permitting.
High school diploma or equivalent (Associate's or Bachelor’s degree preferred in business, construction management, or related field).
Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
Excellent communication skills—both written and verbal—for interacting with customers, city officials, and team members.
Proficiency in Microsoft Office (Excel, Outlook, Word) and general comfort with scheduling and CRM software.
Customer service experience with a professional and courteous demeanor.
Ability to read and interpret project documents such as work scopes, permit requirements, or installation plans (helpful but not required).
Problem-solving mindset and the ability to work independently in a fast-paced environment.
Must be detail-oriented and able to maintain accurate documentation.
Valid driver’s license and reliable transportation (in case visits to city offices or job sites are needed).

Nice To Haves

Experience working with municipalities or permitting departments is highly preferred.

Responsibilities

Coordinate and manage generator installation and service projects from start to finish.
Serve as the primary point of contact between customers, technicians, subcontractors, and vendors.
Create and maintain detailed project timelines to ensure efficient job scheduling and execution.
Communicate job updates and next steps to customers throughout the process.
Track progress across all active jobs and proactively resolve scheduling or execution issues.
Prepare and submit permit applications to city and county departments for all installation projects.
Follow up with municipalities to ensure timely permit approvals and inspections.
Coordinate with inspectors, electricians, and install crews to meet permit and code compliance requirements.
Maintain organized records of all permits, approvals, and inspection results.
Greet walk-in customers and handle inbound/outbound calls and emails with professionalism.
Generate invoices, collect payments, and maintain customer records.
Oversee office systems, supplies, and organization.
Assist with onboarding, scheduling, and managing staff time and attendance.
Support company operations by implementing office procedures and reviewing job folders for accuracy.