Operations Analyst

Care Hospice

12h • $75,000 - $85,000

About The Position

The Operations Analyst plays a key role in strengthening our hospice programs by transforming data into insights that enhance care delivery and operational performance. Working alongside clinical, finance, and operational teams, this role supports reporting, process improvement, and informed decision-making. We’re looking for someone with a solid analytical foundation and a passion for learning how data supports compassionate, high-quality hospice care.
Who we are:
At Care Hospice, we're not just a company; we're a team united by a common goal – providing exceptional hospice and palliative care to those in need. We take immense pride in being a mission-driven, patient-centered leader in end-of-life care. Guided by our vision to be the most trusted partner in hospice care, we surround our patients and their loved ones with unwavering support, comfort, and compassion. At Care Hospice, we look for dedicated professionals who share our belief that true hospice care extends beyond medical needs—it’s about bringing dignity, peace, and human connection to every life we touch.
We offer a supportive, growth-oriented environment along with a comprehensive benefits package that includes:
Comprehensive Health, Dental, & Vision Insurance
Company matching 401(k) to secure your future
A generous time-off package with 15 days of PTO & 10 Holidays to rest and recharge
Tuition Reimbursement & Certification Assistance to support your professional growth
Wellness & Discount Programs to help you lead a healthy and balanced life
Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience

Requirements

• Bachelor's degree in Business Administration, Healthcare Management, Finance, Economics, or a related field.
• 1-3 years of experience as an operations analyst, financial analyst, or in a similar role, ideally within healthcare or hospice services.
• Basic understanding of operational metrics, reporting, and performance analysis; healthcare experience preferred but not r
• Experience using data analysis or reporting tools such as Excel, Power BI, Tableau, or similar platforms.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint, or similar software.
• Exceptional attention to detail, with the ability to turn complex data into clear, actionable insights.
• Strong skills in prioritizing, strategizing, and meeting deadlines with minimal supervision.
• Outstanding interpersonal, written, and verbal communication skills, with a proven ability to build professional relationships and work effectively with teams.
• High level of personal integrity and professionalism in handling confidential information and making sound judgments.

Nice To Haves

• Experience with Electronic Medical Records (EMR) systems and other healthcare management software is a plus.

Responsibilities

• Transform operational data into insights that support high-quality, efficient hospice care.
• Create and maintain reports on service utilization, patient outcomes, and operational costs.
• Identify trends and opportunities for improvement across hospice locations and programs.
• Develop clear summaries, dashboards, and visual reports to support leadership decision-making.
• Support process improvements that enhance efficiency, quality of care, and regulatory compliance.
• Use data analysis to improve operational performance and the patient and staff experience.
• Partner with finance teams on budgeting, forecasting, and operational planning.
• Assist with financial and operational analyses to evaluate workflow and process changes.
• Collaborate with clinical, administrative, and billing teams to ensure smooth, compliant operations.

Benefits

• Comprehensive Health, Dental, & Vision Insurance
• Company matching 401(k) to secure your future
• A generous time-off package with 15 days of PTO & 10 Holidays to rest and recharge
• Tuition Reimbursement & Certification Assistance to support your professional growth
• Wellness & Discount Programs to help you lead a healthy and balanced life
• Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level