Operations Analyst

isolved • Charlotte, NC

1d

About The Position

Job Summary: The Operations Analyst will accurately and timely transmit new hire reporting files to state agencies, request wires and audit customer ACH limits, and work on various internal audits/projects to ensure data integrity. Core Job Duties: As part of this role, experience with file validation/reconciliation against isolved data is required. Should be proficient in Microsoft Excel Ability to map third party data requests to the isolved data set, Ability to follow instruction documents, attention to detail, mathematical skills & experience with Adobe for file confirmations. Ability to learn isolved Report Writer to extract data. Ability to troubleshoot transmission errors which can include talking to third-parties or customers. Being a team player with other departments to provide the best support for our clients. About isolved isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com . EEO Statement isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Disability Accommodation Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above. #LI-KJ1

Requirements

• Knowledge of employee benefit plans
• Demonstrated strong technical aptitude and capabilities
• Excellent written and verbal communication skills
• Demonstrated success in a role requiring strong attention to details, teamwork, and initiative
• Demonstrated passion for delivering an outstanding customer experience
• Four-year degree or equivalent education and business experience
• 2 years of experience in in data integration, EDI, payroll industry
• Software experience, preferably in a SaaS environment
• attention to detail
• mathematical skills
• experience with Adobe for file confirmations
• proficient in Microsoft Excel

Responsibilities

• accurately and timely transmit new hire reporting files to state agencies
• request wires and audit customer ACH limits
• work on various internal audits/projects to ensure data integrity
• file validation/reconciliation against isolved data
• map third party data requests to the isolved data set
• follow instruction documents
• learn isolved Report Writer to extract data
• troubleshoot transmission errors which can include talking to third-parties or customers
• Being a team player with other departments to provide the best support for our clients

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level