Operations Analyst II (Remote)

Businessolver

17d•$22 - $35•Remote

About The Position

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight. The ACA Operations Analyst II serves as a senior subject matter expert on Affordable Care Act (ACA) compliance, providing advanced support to internal teams and external clients. This role leads complex ACA reporting and hours tracking initiatives, oversees data integrity for 1095 forms, and drives process optimization. The Analyst II partners with clients on strategic compliance planning, manages escalated issues, and contributes to product development and regulatory alignment.

Requirements

Bachelor’s degree in Business Administration or related field; advanced degree or certification preferred.
3–5 years of experience in HRIS, payroll, benefits, insurance, or compliance systems.
Extensive experience with ACA mandate, 1095 reporting, and hours tracking.
Strong analytical and problem-solving skills with proven ability to manage complex projects.
Advanced Excel proficiency (XLOOKUP, Pivot Tables, Concatenate, data modeling).
Excellent communication, client management, and consultative skills.
Ability to lead initiatives and mentor junior team members.
Demonstrated ability to innovate and improve processes in a fast-paced environment.

Responsibilities

Serve as a senior resource for ACA compliance, guiding internal teams and clients on advanced 1095 reporting and hours tracking requirements.
Lead complex data validation, analysis, and reconciliation for 1095 forms; ensure accurate IRS and state transmissions.
Manage client onboarding for ACA services, including configuration reviews and strategic compliance planning.
Conduct advanced training sessions and consultative meetings with clients and internal stakeholders.
Develop and refine operational standards, best practices, and documentation for ACA processes.
Collaborate with product teams on enhancements, testing, and regulatory updates; provide feedback for continuous improvement.
Monitor ACA legislative changes and proactively communicate impacts to clients and internal teams.
Act as an escalation point for complex issues, driving resolution and client satisfaction.
Ensure confidentiality and compliance with company and regulatory guidelines.
Perform additional duties and special projects as assigned.