Operations Analyst I

Dutch Ridge Consulting Group•District of Columbia, DC

2d•Onsite

About The Position

Dutch Ridge Consulting Group, LLC (DRCG), a United States (US) Small Business Administration (SBA) Certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001:2015 Certified Company was established in 2016. DRCG is 100% US owned, has over 50 employees, and provides high-quality support staff at ten client locations throughout the US, with corporate offices in Ashburn, VA and Beaver, PA. DRCG delivers expertise in Cybersecurity Engineering and Operations; Cyber Threat Intelligence; Insider Threat Prevention and Detection; Information Technology Solutioning; Systems Integration; Program Management; Policy, Planning, Communications, and Compliance Support; Workflow Solutioning; Risk Management; Business Process Reengineering; and Professional Business Consulting Services. DRCG's technical approach optimizes client investments by leveraging expertise in managing growth and transformation of existing IT environments. The Operations Analyst I performs a variety of administrative and analytical duties that are necessary to support the organization efficiently.

Requirements

Top Secret Clearance
High school diploma and three (3) years of general operations/administrative experience.
Bachelor's degree from an accredited university or college or relevant training may be substituted for experience.
Knowledge and experience using Microsoft Office Suite, specifically Power Point, Excel, and Word.
Ability to communicate orally and in writing.
Experience operating standard office equipment, including telephones, copy machine, scanners, facsimile machine, computers, printers, and shredders.

Responsibilities

Manage the Remote Based Training Program
Setup training via the assigned system
Promote and Schedule training events to include all training calendars
Manage scheduled training rosters
Facilitate training events
Collect, compile, and distribute training surveys
Solicit, review, and assign instructors
Create, customize, prepare, and maintain presentations, briefing charts, and documents using computer software (e.g., Microsoft Office Suite), websites, graphical elements, scanned photos, and other presentation materials.
Review and modify correspondence for internal consistency and conformance.
Obtain and deliver read ahead material for management's scheduled meetings and distribute to attendees.
Enter data and maintain office databases such as organizational charts, personnel accountability, travel, training, and budget.
Enter and maintain professional data.
Serve as records manager and maintain office files.
Coordinate, define structure, and organize electronic materials, presentations and documents using databases, servers, and SharePoint sites.
Prepare, review and process training requests, travel vouchers, conference requests, personnel related documents, and technical report staffing for conformance to policy and procedures prior to the appropriate authoritative signature.
Gather and organize completed personnel documents and delivering completed document packages for personnel actions to include civilians, contractors, students, guest researchers, etc.
Respond to administrative queries and taskers by the established deadline.
Keep accurate records of final disposition of each action and inform the respective action officer of results.
Operate shared office equipment, to include copy machine, scanners, facsimile machine, computers, printers, and shredders, and as needed submit repair requests.
Follow standard operating procedures (SOP) and Internal Operating Procedures (IOPs) provided as Government Furnished Information (GFI) at contract award, related to functions such as personnel accountability, security, and safety.
Prepare and review correspondence (e.g., minutes, information papers, reports, queries, taskers) for grammatical errors, proper tone, accuracy, clarity, and formatting.
Make corrections and retypes as necessary.