Business Operations Analyst I

SBA Communications • Boca Raton, FL

1d

About The Position

The Business Operations Analyst I supports operational data systems and reporting processes, ensuring data accuracy and reliability. This role focuses on organizing and analyzing data to provide insights that help improve business operations. The analyst assists with reporting, dashboard creation, and performance tracking to support decision-making and operational efficiency.

Requirements

• High School Diploma / GED required
• 2 years of related experience.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel, PowerPoint, and Word.
• Ability to create clear reports and presentations.
• Good organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Strong communication and collaboration skills.

Nice To Haves

• Bachelor’s Degree in a related field is preferred

Responsibilities

• Prepare daily, weekly, and monthly operational performance reports.
• Assist with outage reconciliation and ensure accurate documentation of network downtime.
• Create user-friendly dashboards and basic data visualizations to support operational decisions.
• Support analysis of service quality and help document field work accurately.
• Contribute to root cause analysis and share findings with relevant teams.
• Assist in monitoring fault resolution processes and help develop simple reports for preventive measures.
• Prepare basic pre-billing reports and assist with operational updates.
• Support monthly maintenance sign-off documentation and reporting.
• Help analyze excluded works and spare management to improve efficiency.
• Perform other tasks as assigned by your manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED