Operations Administrative Assistant

Montage Hotels & Resorts•Baltimore, MD

13d•$27 - $31

About The Position

The Administrative Assistant position will play an essential role in supporting the Operations leadership team including Food & Beverage, Rooms and Engineering by completing administrative tasks in a timely and professional manner. This role will include a wide variety of administrative functions, and handling of multiple projects with accuracy and proficiency.

Requirements

High School Diploma or equivalent is required, Bachelor’s Degree preferred.
Two (2) plus years’ experience in an administrative role within an upscale hotel.
Exceptional interpersonal skills for positive and effective communication with a diverse population.
Skilled in Microsoft Office products; Word, Excel, PowerPoint, and Outlook; Opera preferred.
Excellent verbal and written communication skills required.
Track record of demonstrating high degree of discretion and sound judgment.
Ability to interact with associates (at all levels) in a fast-paced environment sometimes under pressure, remaining flexible, proactive, resourceful and efficient with a high-level of professionalism.
Ability to adapt to changing business needs and/or ad hoc projects.
Adept at multi-tasking and managing multiple priorities.
Knowledge of hotel food and beverage operations preferred.
Position requires exerting well-paced mobility as well as the ability to maneuver between functions occurring simultaneously.
Must be able to bend, stoop, squat and stretch to fulfill tasks.
Must be able to lift up to 15-40 lbs. on a regular and continuing basis.
Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

Nice To Haves

Bachelor’s Degree preferred.
Opera preferred.
Knowledge of hotel food and beverage operations preferred.

Responsibilities

Performing clerical duties such as typing, filing, copying, emailing, answering and responding to telephone calls and messages.
Maintaining calendars, updating business contacts, arranging travel, processing confidential documents, creating/submitting purchase orders, filing and tracking deadlines.
Coordinating meetings, taking/transcribing meeting minutes, creating presentations, generating reports, and compiling data from a variety of sources.
Responding to reviews and surveys (Medallia, guest feedback, social media, etc.).
Organizing training materials and maintaining calendars.
Scheduling travel arrangements as needed, coordinating vendor visits and contractor access.
Preparing departmental communication pieces; updating daily newsletter, whiteboard displays and website.
Assisting in menu design and production for weekly, seasonal, and annual features.
Coordinating and maintaining vendor/supplier information.
Ordering office supplies.
Entering data for select invoices and products.
Assisting in scheduling interviews and assisting with onboarding of new hires.
Responding to guest requests, questions, and concerns.
Ensuring all office equipment, printers, and phones are maintained and fully functional.