Operations Administrative Assistant

COST of Wisconsin, Inc.•Jackson, WI

5d•Onsite

About The Position

Are you a highly organized professional who enjoys keeping teams running smoothly and supporting multiple functions across an organization? COST of Wisconsin is seeking a detail-oriented Operations Administrative Assistant to support our operations, HR, safety, and executive leadership teams. This role plays a key part in coordinating administrative processes, maintaining accurate records, and ensuring timely communication across departments. The position supports recruiting, HR administration, safety documentation, executive coordination, and operational tasks that help maintain efficient day-to-day business operations. This is a nonexempt administrative role performed with a high level of organization, confidentiality, and professionalism. Work is primarily performed in an office environment with interaction across administrative and production teams. Schedule: Monday–Friday, 8:00 AM – 4:30 PM

Requirements

High school diploma or equivalent required
Proficiency in Microsoft Office applications including Excel, Outlook, and Word
Minimum three (3) years of administrative experience, including experience supporting human resources, safety, or executive leadership functions
Must demonstrate COST’s Core Competencies: accountability, communication, decision quality, results-driven mindset, trust, conflict management, work process optimization, planning, resourcefulness, and safety focus
Strong organizational and time-management skills with the ability to manage varying workloads and priorities
Highly customer-focused mindset with the ability to meet deadlines and support internal stakeholders
Analytical thinker capable of collecting information, solving problems, and developing solutions
Strong attention to detail and ability to maintain accurate records
Ability to work both independently and collaboratively across multiple teams
Effective verbal and written communication skills
Strong interpersonal skills to interact with leaders, employees, and external contacts
Ability to maintain confidentiality and handle sensitive information professionally
Regular sitting, typing, and computer work
Occasional walking, reaching, stooping, or moving between work areas
Ability to use hands for office equipment and documentation handling
Vision requirements include close, distance, color, and peripheral vision with ability to adjust focus

Nice To Haves

Associate’s degree in business, human resources, or related field strongly preferred
Graphic design, marketing, and/or business related social media experience
General knowledge of HR practices, employment laws, and HRIS systems helpful
Equivalent combinations of education and experience will be considered

Responsibilities

Provide administrative coordination across operations, HR, safety, and executive leadership
Prepare correspondence, reports, forms, and internal communications
Maintain organized digital and physical records, documents, and databases
Schedule meetings, facility tours, and appointments; assist with preparation of agendas and materials
Assist with light marketing tasks such as taking photos, posting updates, and creating simple graphic materials for internal communications
Develop systems and processes that improve efficiency and productivity
Assist with recruiting coordination including job postings, scheduling interviews, and communicating with candidates
Support onboarding and offboarding processes by preparing documents, coordinating orientations, and managing documents
Maintain personnel files and ensure accurate HRIS data entry
Track employee certifications, licenses, training records, and DOT/driver files
Assist with benefits changes, enrollment coordination, and routine employee questions
Support leave tracking and maintain related documentation
Assist with performance review tracking and routine HR correspondence
Maintain required workplace postings and documentation
Maintain safety documentation, licenses, and training records to support compliance efforts
Assist with incident reporting documentation and follow-up filing
Support compliance reporting and documentation processes
Provide administrative support to the safety committee and employee recognition programs
Distribute safety updates, policy reminders, and alerts
Assist with safety initiatives such as Safety Week, audits, and related programs