OPERATIONS ADMIN

WTMG INC•Stockton, CA

4d•$21 - $24•Onsite

About The Position

The Operations Administration role supports the daily field operation. The role is focused on managing the day-to-day administrative functions such as interaction with field employees and customers, reviewing employees time, requesting field supplies, timekeeping, and scheduling maintenance issues.

Requirements

Bilingual English and Spanish required.
Excellent verbal and written communication skills.
Excellent interpersonal skills with good negotiation tactics.
Proactive and independent with the ability to take initiative.
Excellent time management skills with a proven ability to meet deadlines.
Strong sense of urgency, problem-solving skills and strong attention to detail.
Develop a positive rapport with all staff treating all with dignity and respect.
Proficient with Microsoft Office programs.
High School Diploma
Minimum of 2 years in a logistics role
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times

Responsibilities

Review timecards daily for overtime, meal breaks
Review overbudget report to make sure all projects are on budget
Generate 7-day overtime report
Update time keeping system with time adjustments
Monitor daily no-show project alerts
Communicate with field personnel and customers through phone conversations, email and text.
Maintains accurate and up-to-date files, records, and documents
Update time keeping system:
Job/Validation/Restrictions
New Account/New Account Checklist
Budgets
No show Alert
Track & log customer facility keys
Request products & supplies
Work with customers on holiday schedules and notify field staff of changes
Assist with payday & activities
Other duties as required
Assist with coordinating coverage
Coordinate coverage for call outs & approved absent request
Coordinate coverage for special project work
Coordinate new account startups
Assist with work orders
Reviewing work orders for completion and follow up on incorrect items
Create work orders
Track & schedule customer inspections
Follow up with complaints and notify team of any issues
Track & schedule detail cleanings
Update supervisor account list & open account list
Assist with on call during afterhours & weekends as needed