Operations Admin

MISSION POINT RESORT • Mackinac Island, MI

4d • Onsite

About The Position

The Hotel Operations Administrator plays a key support role across hotel operations, working closely with leadership and department managers to assist with administrative tasks, reporting, scheduling support, documentation, and operational coordination. This position helps ensure consistency, accuracy, and efficiency in day-to-day hotel operations. The role requires strong organizational skills, discretion, and the ability to manage multiple priorities in a fast-paced hospitality setting.

Requirements

• Previous administrative, operations, or hotel/resort experience preferred
• Proficiency with Microsoft Office or Google Workspace; experience with PMS, scheduling, or payroll systems a plus
• Highly organized, detail-oriented, dependable, and professional
• Strong written and verbal communication skills; ability to work effectively with diverse teams
• Ability to prioritize tasks, meet deadlines, and adapt in a fast-paced environment
• Ability to handle sensitive employee and operational information with discretion
• Ability to sit, stand, and move throughout the resort as needed; occasional lifting up to 25 lbs
• Must be able to live and work on Mackinac Island for the duration of the operating season

Benefits

• Competitive pay
• Health insurance
• 401(k) retirement plan with company match, including eligibility for employer contributions under SECURE Act 2.0
• Seasonal housing and meals
• Employee perks and resort discounts
• Opportunities for professional growth within resort and hospitality operations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees