Operations & Accounts Coordinator

FareStartSeattle, VA
4d$24 - $26

About The Position

This position provides administrative and logistical support to Contract Meals Kitchens. Essential Duties and Responsibilities include the following:

Requirements

  • Four (4) or more years of related Food and Beverage experience, service or catering sales experience; and/or equivalent combination of education and experience.
  • A valid King County Food Handler’s permit
  • Demonstrated knowledge of food safety and sanitation principles.
  • Proficient and experienced in Microsoft Office applications, particularly Word, Excel, PowerPoint, Outlook, and Teams.
  • Ability to work with customized databases and technology and to conduct internet research.
  • Ability to work effectively independently and as part of a team, within diverse teams and environments.
  • Ability to communicate effectively and comfortably with audiences of different backgrounds and experiences.
  • Ability to display sensitivity, tact, and responsiveness in various situations and maintain a high level of confidentiality.
  • Ability to listen, give and receive feedback in a productive and professional manner.
  • Excellent written and verbal communication skills with the ability to adapt communication based on audience and purpose with inclusivity.
  • Ability to disseminate information effectively to appropriate levels.
  • Demonstrated excellent interpersonal, negotiation, and conflict resolution skills.
  • Excellent organizational skills with the ability to balance and prioritize multiple tasks and requests and meet deadlines in a professional manner.
  • Ability to work a non-standard/flexible schedule, which may include weekends, evenings, and holidays.

Nice To Haves

  • Experience with XtraChef and Toast software.
  • Experience with Salesforce or other database software

Responsibilities

  • Generate daily essential documents for contract meals production and delivery, including but not limited to production reports, pack lists, and labels.
  • Coordinate printing of documents with respective kitchens.
  • Communicate updates with kitchen leaders as needed.
  • Order operating supplies for all kitchens and FOH operations.
  • Enter and update routine data in Salesforce and other operations systems in coordination with the Account Manager and Operations Account Administrator.
  • Assist with preparation and filing of compliance paperwork, supporting menu tracking and recipe documentation in Salesforce as needed.
  • Act as a back-up for basic operational tasks during team member absences, ensuring continuity of service.
  • Serve as the first point of contact for routine questions and support requests from internal stakeholders.
  • Triage communications from external partners and escalate issues as needed to the Account Administrator or Account Manager.
  • Work with Contract Meals Leadership to maintain operations systems and databases (e.g. XtraChef, Salesforce, Excel, Google, Notion & Teams)
  • Provide ad-hoc and recurring reports from relevant operations systems including XtraChef, SalesForce.
  • Split time between kitchen locations
  • Perform other duties as assigned.

Benefits

  • Competitive pay based on experience and qualifications
  • Paid time-off (5 weeks first year of employment)
  • Paid holidays, including up 2 floating holidays
  • 401(k) savings plan with company match
  • Medical (including vision), Dental, Disability, and Life Insurance
  • Employee discounts at FareStart retail social enterprises
  • Employee Assistance Program
  • Free ORCA pass
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