Operational Support Lead (Legal)

Robert Half International•Oakland, CA

52d•$55,000 - $65,000•Hybrid

About The Position

Robert Half is seeking an Operational Support Lead Administrator to join our Operational Support team to support a team of in person and remote talent solutions professionals that focus on placing candidates at client companies on a temporary or permanent basis. The Operational Support team plays a vital role in our Talent Solutions operations. Who we are and what we do: Robert Half is the world's first and largest specialized talent solutions and business consulting firm. Our mission is to positively change people's lives by finding them a rewarding job and to assist businesses in locating the talent they need to succeed. Robert Half is widely recognized and respected in our industry, and we are known as an innovator. Our investments in advanced AI and other technologies allow us to adapt quickly to a new marketplace, where remote and hybrid work have become commonplace. But it takes outstanding people to fully address the talent needs of our clients by providing them with the very best available job candidates. We foster a positive, inclusive work environment. We are a socially responsible corporate citizen, and we support our communities, whether we're volunteering our time or donating to deserving causes. Equally important, our organizational culture includes treating each other with respect and embracing inclusion. We help employees thrive and feel valued and fulfilled in their roles. Join our community as an Operational Support Lead Administrator and advance your career as you help us shape our future. What you will receive: We want to fuel your career as an Operational Support Lead Administrator. Here's what we offer you: Attractive compensation and benefits Physical, mental, and financial wellness support Hybrid working options Industry-leading training programs and tailored career development Investment in AI and other technology to enable your success Individual and team rewards and recognition Potential in-country and worldwide career mobility What you will do: As well as providing support to talent solutions professionals, you will be a resource for client and candidate inquiries, technology initiatives, and various reporting and revenue generating support activities. In this role, you will be a part of a team that can change people's lives by assisting them in finding job opportunities they may have otherwise not found on their own. Together with your colleagues, you will be responsible for adherence to company compliance guidelines in all aspects of local operations through the hiring experience from start to finish. You have a passion for what you do and a desire to become better at it. You enjoy working in partnership with your colleagues and want to pursue a career in a consultative and solution orientated business. You take advantage of learning opportunities to develop your career. You are a critical thinker who can make quick decisions to find the best outcome for all involved. You love to win and enjoy working in a results-oriented environment.

Requirements

A naturally inquisitive approach and an appreciation for diverse perspectives
A desire to work in a collaborative environment
An ethical mindset
An eagerness to embrace and learn new technologies
The ability to adapt to an evolving organization
Strong interpersonal and communication skills
Experience building cross-department relationships
High School Diploma or equivalent required with 2+ years college preferred
3+ years' experience working in an administrative position with heavy customer contact
Ability to take initiative, be self-directed and work with limited supervision
Ability to work with and troubleshoot technical issues both in-person and remotely
Working knowledge of database entry and reporting
Intermediate knowledge of MS Office and proficiency in Excel/Word/One Note required

Nice To Haves

Salesforce experience preferred

Responsibilities

Providing primary support to the Branch Director
Onboarding new employees and processing employee terminations
Preparing, sending, and monitoring candidate pre-placement and on-boarding documents for completion and compliance
Entering candidate information into internal database system
Tracking and managing candidate time sheet entry, preparing payroll/billing adjustments, and assisting with candidate unemployment claims.
Reviewing and submitting invoices, following budgetary guidelines
Managing inventory of all office supplies, office equipment and postage
Acting as point of contact for property management, real estate, and vendors
Liaising with District team for projects and reporting
Supporting revenue generating activities
Assisting in lead generation, job posting and reporting processes
Aiding in various marketing efforts (calls, emails, etc.)
Helping, as needed, with candidate sourcing and resume review

Benefits

Attractive compensation and benefits
Physical, mental, and financial wellness support
Hybrid working options
Industry-leading training programs and tailored career development
Investment in AI and other technology to enable your success
Individual and team rewards and recognition
Potential in-country and worldwide career mobility
group health insurance benefits (medical, vision, dental)
flexible spending and health savings accounts
life and accident insurance
adoption, surrogacy and fertility assistance
paid parental leave of up to 6 weeks
short/long term disability
paid time off for vacation, personal needs, and sick time
opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees