Operational Support Coordinator

Robert Half • Easton, PA

4d • Hybrid

About The Position

Robert Half is seeking an Operational Support Coordinator to join our Operational Support team. This individual will assist in-person and remote talent solutions professionals that focus on placing candidates at client companies on a temporary or permanent basis. Our Operational Support team is the backbone of our Talent Solutions operations. Who we are and what we do: Robert Half is the world’s first and largest specialized talent solutions and business consulting firm. Our mission is to positively change people's lives by finding them a rewarding job and to assist businesses in locating the talent they need to succeed. Robert Half is widely recognized and respected in our industry, and we are known as an innovator. Our investments in advanced AI and other technologies allow us to adapt quickly to a new marketplace, where remote and hybrid work have become commonplace. But it takes outstanding people to fully address the talent needs of our clients by providing them with the very best available job candidates. We foster a positive, inclusive work environment. We are a socially responsible corporate citizen, and we support our communities, whether we’re volunteering our time or donating to deserving causes. Equally important, our organizational culture includes treating each other with respect and embracing inclusion. We help employees thrive and feel valued and fulfilled in their roles. Join our community as an Operational Support Coordinator and advance your career as you help us shape our future. What you will receive: We want to fuel your career as an Operational Support Coordinator. Here’s what we offer you: Attractive compensation and benefits Physical, mental, and financial wellness support Hybrid working options Industry-leading training programs and tailored career development Investment in AI and other technology to enable your success Individual and team rewards and recognition Potential in-country and worldwide career mobility What you will do: As well as providing support to talent solutions professionals, you will be the first point of contact to manage incoming calls from our candidates and clients. In this role, you will be a part of a team that can change people’s lives by assisting them in finding job opportunities they may have otherwise not found on their own. Together with your colleagues, you will be responsible for adherence to company compliance guidelines in all aspects of local operations through the hiring experience from start to finish.

Requirements

• A naturally inquisitive approach and an appreciation for diverse perspectives
• A desire to work in a collaborative environment
• An ethical mindset
• An eagerness to embrace and learn new technologies
• The ability to adapt to an evolving organization
• Strong interpersonal and communication skills
• Experience building cross-department relationships
• 1+ years’ experience handling heavy phone traffic (multiple phone line systems)
• Working knowledge of database entry and reporting
• Knowledge of Microsoft Office products

Responsibilities

• Answering and routing multiple incoming phone lines
• Greeting candidates and clients in a professional, engaging manner
• Managing inventory of office supplies, hardware, and equipment
• Maintaining office calendar for meeting room availability and cleanliness if located in office
• Aiding in data entry and records management
• Helping, as needed, with candidate resume parsing and data entry
• Communicating with candidates and clients to follow up on completion of applicable forms and confirm appointments

Benefits

• Attractive compensation and benefits
• Physical, mental, and financial wellness support
• Hybrid working options
• Industry-leading training programs and tailored career development
• Investment in AI and other technology to enable your success
• Individual and team rewards and recognition
• Potential in-country and worldwide career mobility
• Benefits are available to contract/temporary professionals, including medical, vision, and dental, and life and disability insurance.
• Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees