Operational Security Engineer

Sumsub•Miami, FL

11h•Remote

About The Position

Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, ensuring global compliance. It allows customizing analytics and workflows with a no-code interface. Over 4,000 clients — including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo — trust Sumsub to accelerate growth, prevent fraud, and maintain compliance worldwide. Now We are looking for a Operational Security Engineer to run and continuously improve day-to-day security operations. This role focuses on security alerts handling, phishing response, vulnerability coordination, and employee-facing security requests. You will focus on clarity, consistency, and visibility of security operations.

Requirements

Incident response or SOC experience
Phishing detection and response
Vulnerability triage and tracking
Ticketing systems (Jira, YouTrack, ServiceNow, etc.)
Clear written and verbal communication
Ability to work with non-security employees calmly and clearly

Nice To Haves

Experience improving SOC workflows or processes
Familiarity with SIEMs (Splunk, etc.)
Basic scripting or automation skills
Exposure to compliance or audit support

Responsibilities

Triage and respond to security alerts from multiple sources
Handle phishing reports and phishing simulations
Coordinate vulnerability remediation with engineering teams
Own and maintain SOC playbooks and response templates
Manage security requests from employees (email, Slack, tickets)
Ensure all alerts and requests have clear ownership and escalation
Reduce alert noise and operational friction
Help onboard and enable new SOC analysts

Benefits

Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation. We offer fair and transparent pay, benchmarked to the market.
Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up. We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.