Operational Risk Manager, Business Continuity

Genworth Financial•Richmond, VA

About The Position

Genworth is seeking an Operational Risk Manager to provide enterprise-level oversight of the Business Continuity Management (BCM) Program. In this role, you will partner across the business to strengthen our ability to prepare for, respond to, and recover from disruptive events that could impact critical operations. This position sits within the second line of defense and plays a key role in ensuring Genworth’s continuity and resilience practices align with regulatory expectations, internal risk frameworks, and our risk appetite.

Requirements

Bachelor’s degree in risk management or related field desired.
5–8 years of experience in Operational Risk, Business Continuity, Resilience, or related risk/control functions
Hands-on experience supporting or overseeing Business Continuity or Operational Resilience programs, preferably within financial services or insurance
Strong understanding of Business Continuity, BIAs, crisis management, and operational risk principles
Ability to provide credible challenge and influence outcomes without direct authority
Excellent analytical, communication, and documentation skills
Strong relationship-building skills across business, technology, and risk partners
Artificial Intelligence and Business continuity – Ability to use AI to enhance BCM program

Nice To Haves

Professional certifications such as CBCP, CRISC, ARM, or similar are a plus
Fusion (Business Continuity Platform) experience preferred

Responsibilities

Business Continuity Program Oversight
Oversee the Enterprise Business Continuity Management (BCM) Program, including policies, standards, and governance
Drive implementation and usage of platform for Business Continuity Management
Provide independent risk oversight and effective challenge of business continuity strategies, plans, and assumptions
Ensure Business Impact Analyses (BIAs), recovery strategies, and critical dependencies are maintained and aligned to enterprise standards
Own Safety program for Genworth
Testing, Exercises & Preparedness
Design and coordinate enterprise-wide business continuity testing and exercises, including tabletop and scenario-based events
Review test outcomes, identify gaps, and monitor remediation activities to closure
Partner with Crisis Management, IT Disaster Recovery, Cyber Resilience, and Third-Party Risk teams to ensure integrated preparedness
Drive debriefs post incidents and exercises conducted
Risk Management & Issue Oversight
Identify, assess, and monitor business continuity-related operational risks, including single points of failure and concentration risks.
Support scenario analysis, operational resilience initiatives, and continuity risk reporting (Metrics).
Manage related issues, action plans, and risk acceptances in alignment with Genworth’s governance framework.
Regulatory, Audit & Advisory Support
Ensure the BCM Program meets applicable regulatory, audit, and internal risk requirements.
Serve as a subject-matter expert for audits, exams, and risk committee reporting.
Provide advisory support to business leaders to strengthen continuity planning and execution.
Communication and reporting to all levels of the business.

Benefits

Competitive Compensation & Total Rewards Incentives
Comprehensive Healthcare Coverage
Multiple 401(k) Savings Plan Options
Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
Disability, Life, and Long Term Care Insurance
Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
Caregiver and Mental Health Support Services

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume