Operational Risk Manager, Business Continuity

Genworth • Lynchburg, VA

3d

About The Position

Genworth is seeking an Operational Risk Manager to provide enterprise-level oversight of the Business Continuity Management (BCM) Program. In this role, you will partner across the business to strengthen our ability to prepare for, respond to, and recover from disruptive events that could impact critical operations. This position sits within the second line of defense and plays a key role in ensuring Genworth’s continuity and resilience practices align with regulatory expectations, internal risk frameworks, and our risk appetite.

Requirements

• Bachelor’s degree in risk management or related field desired.
• 5–8 years of experience in Operational Risk, Business Continuity, Resilience, or related risk/control functions
• Hands-on experience supporting or overseeing Business Continuity or Operational Resilience programs, preferably within financial services or insurance
• Strong understanding of Business Continuity, BIAs, crisis management, and operational risk principles
• Ability to provide credible challenge and influence outcomes without direct authority
• Excellent analytical, communication, and documentation skills
• Strong relationship-building skills across business, technology, and risk partners
• Artificial Intelligence and Business continuity – Ability to use AI to enhance BCM program

Nice To Haves

• Professional certifications such as CBCP, CRISC, ARM, or similar are a plus
• Fusion (Business Continuity Platform) experience preferred

Responsibilities

• Oversee the Enterprise Business Continuity Management (BCM) Program, including policies, standards, and governance
• Drive implementation and usage of platform for Business Continuity Management
• Provide independent risk oversight and effective challenge of business continuity strategies, plans, and assumptions
• Ensure Business Impact Analyses (BIAs), recovery strategies, and critical dependencies are maintained and aligned to enterprise standards
• Own Safety program for Genworth
• Design and coordinate enterprise-wide business continuity testing and exercises, including tabletop and scenario-based events
• Review test outcomes, identify gaps, and monitor remediation activities to closure
• Partner with Crisis Management, IT Disaster Recovery, Cyber Resilience, and Third-Party Risk teams to ensure integrated preparedness
• Drive debriefs post incidents and exercises conducted
• Identify, assess, and monitor business continuity-related operational risks, including single points of failure and concentration risks.
• Support scenario analysis, operational resilience initiatives, and continuity risk reporting (Metrics).
• Manage related issues, action plans, and risk acceptances in alignment with Genworth’s governance framework.
• Ensure the BCM Program meets applicable regulatory, audit, and internal risk requirements.
• Serve as a subject-matter expert for audits, exams, and risk committee reporting.
• Provide advisory support to business leaders to strengthen continuity planning and execution.
• Communication and reporting to all levels of the business.

Benefits

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services

What This Job Offers

• Job Type: Full-time
• Career Level: Manager