Operational Coordinator

MSX International•Southfield, MI

10d

About The Position

The Operations Coordinator plays a crucial role in ensuring the smooth and efficient execution of daily business activities. This position serves as the central point of coordination between various departments, overseeing and improving operational workflows, managing resources, and providing administrative support to the Operations Manager/Team. A successful candidate will be highly organized, detail-oriented, proactive, and adept at problem-solving.

Requirements

Bachelor’s degree in business administration, Operations Management, Logistics, or a related field (or equivalent practical experience).
3 years of proven experience in an operational, administrative, or coordination role.
Proficiency in Microsoft Office Suite (Excel proficiency is a must).
Experience with Monday.com, CRM software and the ability to download and use FTP sites.

Nice To Haves

Exceptional Organizational Skills: Ability to manage multiple projects simultaneously while maintaining high attention to detail.
Problem-Solving: Strong analytical and critical thinking skills to quickly identify and resolve operational issues.
Communication: Excellent written and verbal communication skills, with the ability to interact effectively with all levels of the organization and external partners.
Proactive: A self-starter who takes initiative and requires minimal supervision.
Adaptability: Ability to thrive in a fast-paced environment and adjust to shifting priorities.

Responsibilities

Workflow Management: Coordinate daily operational tasks, projects, and schedules to ensure timely completion and adherence to organizational standards.
Process Improvement: Identify bottlenecks and inefficiencies in current operational processes and propose/implement solutions to optimize productivity and reduce costs.
Interdepartmental Liaison: Act as the primary link between Operations and other departments (e.g., Sales, Finance, HR) to facilitate communication and resource allocation.
Inventory/Resource Management: Oversee and track operational resources, equipment, supplies, and potentially inventory, ensuring adequate stock levels and proper maintenance.
Reporting: Assist with operational reports, dashboards, and metrics for management review.
Documentation: Maintain accurate and up-to-date documentation for all operational procedures, policies, and training materials.
Budget Support: Assist in monitoring the operational budget, processing invoices, tracking expenses, and reconciling departmental financial records.
System Administration: Manage and utilize operational software and databases Trackit, Salesforce, client's Reporting Sites, Monday.com (TBD) to input data, generate reports, and track key performance indicators (KPIs).
Coordinate internal and external logistics, including scheduling shipments, managing vendor relationships, and tracking deliveries.
Organize and schedule meetings, site visits, training sessions, and travel arrangements for the operations team.