Operational Analyst

Staples • Framingham, MA

22h

About The Position

Staples is business to business. You’re what binds us together. Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth. What you will be doing: The Operational Analyst supports the efficiency, accuracy, and scalability of operational processes by maintaining reporting tools, analyzing performance data, and providing actionable insights. This role plays a critical part in day-to-day operational execution, supporting strategic initiatives through data-driven analysis, standardized reporting, and clear communication with cross-functional partners.

Requirements

• 3-5 years of experience with operational reporting or business analytics.
• Intermediate to advanced Excel proficiency.
• Ability to analyze datasets and produce insights.
• Knowledge of forecasting or planning analytics.
• Strong verbal and written communication skills.
• Experience in cross-functional projects.

Nice To Haves

• 3–5 years experience supporting operations or analytics.
• Experience with dashboards (Power BI, Tableau).
• 1+ years SQL or data extraction tools.
• Experience automating reporting processes.
• Familiarity with Lean Six Sigma.

Responsibilities

• Maintain, enhance, and troubleshoot dashboards and reporting tools.
• Conduct variance and root-cause analysis to identify trends and performance drivers.
• Prepare recurring and ad-hoc reports summarizing key operational metrics.
• Support operational initiatives by gathering data and assisting with project execution.
• Ensure reporting accuracy through data quality checks.

Benefits

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed