About The Position
As an Operation Service Concierge (OSC), you are at the heart of the airport experience—playing a vital role in ensuring aircraft are handled with care, precision, and a focus on safety. From guiding aircraft into the gate to loading baggage and supporting international procedures, your attention to detail helps create a seamless, on-time operation. You’ll also play a key part in maintaining aircraft cleanliness, servicing lavatories, restocking essential items, and jumping in wherever needed to keep things running smoothly. As an OSC, your day begins with energy and precision. Your contributions directly support flight schedules and enhance the travel experience. You’ll:
Requirements
- High school diploma/GED
- Ability to occasionally lift 75+ pounds
- Ability to drive and operate ground equipment i.e. LEKTRO/aircraft tug, belt loaders, baggage carts, etc.
- Ability to perform intermittent physical activity including bending, reaching, and prolonged periods of standing.
- Available to work flexible shifts including early mornings, late nights, holidays, and weekends.
- Participation in initial and random drug and alcohol screenings in accordance with the DOT and FAA guidelines.
- Current and valid Driver’s license required.
Nice To Haves
- 2+ years of ramp experience
Responsibilities
- Marshal aircraft and wing walk with confidence and vigilance to ensure safe ground movement.
- Position and reposition aircraft to maximize operational efficiency and ramp utilization.
- Handle baggage and freight with care, ensuring timely loading, unloading, sorting, and delivery, always prioritizing our Customers’ needs.
- Support international operations by ensuring all Customs protocols are properly followed and documented.
- Contribute to ramp safety with routine FOD (Foreign Object Debris) walks, keeping our work environment clean and hazard-free.
- Pitch in wherever needed – cleaning aircraft, restocking supplies, and assisting with Customer experience touchpoints.
Benefits
- Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
- Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
- 401(k) match: 50% of your first 8%
- Generous PTO: Take time to recharge with our flexible PTO plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
