Onsite Venue Manager II

Maritz • Santa Cruz, CA

16d • $80,000 - $90,000 • Onsite

About The Position

At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do. Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource. Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact. And we’ve brought this human-first design inward – intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. That’s why we’ve created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being. We have a passion for excellence and genuine care for the people making it possible. The Onsite Event Venue Manager II is the primary client liaison and team leader for assigned programs and events in a specific venue onsite at the client’s campus. Manages the overall coordination and execution of an entire program/event from an operational perspective. Responsible for coordination of all program planning and implementations while providing unparalleled levels of customer service. Unlike other event management companies, we take a science-based approach to corporate event management. We use the latest findings from neuroscience researchers to design and execute events that transform businesses and people. We focus on individual business objectives that drive business results and improve engagement with customers, employees and channel partners. But it's our team that really sets us apart. The drive behind our power is our team's passion. We aren't just passionate about corporate event management. We're also passionate about our team and our culture. A great work culture doesn't happen by accident. Guided by our Signature Core Value - First, Take Good Care of Each Other - the Maritz Travel culture has been consciously designed to connect every single one of our people to the purpose and beliefs that we are working toward every day. To function as primary client liaison and team leader for assigned projects, programs and events in a specific venue on site at client campuses. In addition to managing the overall coordination and execution of an entire program/event from an operational perspective, this role will be responsible for administering various venue related support projects while providing unparalleled levels of customer service.

Requirements

• Bachelor’s degree or equivalent experience.
• Minimum 3+ years of experience in meeting/event planning, including incentives, association, corporate events, hotel catering, convention services, or sales.
• Strong knowledge of event/program management and budget maintenance with exposure to project planning.
• Proven ability to develop and maintain strong client relationships.
• Professional verbal and written communication skills.
• Ability to manage multiple projects and competing demands effectively.
• Strong proficiency with G‑Suite tools, Microsoft Office, and the ability to learn new technology quickly.

Nice To Haves

• Experience managing venue operations or corporate event spaces.
• Hands‑on experience with VIP and executive‑level event logistics.
• Familiarity with emergency preparedness protocols for event environments.

Responsibilities

• Plan and design events within assigned venue spaces; serve as the primary point of contact for event hosts.
• Outline event deliverables, develop project timelines, and create communication plans to ensure all details are handled accurately and on schedule.
• Coordinate and attend site inspections; lead working sessions with event hosts and program managers.
• Maintain proactive communication with clients, ensuring expectations, objectives, and business rules are clearly understood and documented.
• Track and report event changes, assure supplier readiness, and schedule/lead pre‑con meetings.
• Implement events onsite during operational dates, overseeing Catering, Facilities, Technology & AV, Executive Production, Security, Transportation, Janitorial, and other internal partners.
• Serve as the primary point of contact for event attendees and guests; support registration, attendee check‑in, and giveaway distribution.
• Anticipate challenges onsite and resolve issues promptly; direct team members and collaborate with third‑party suppliers as needed.
• Manage VIP logistics, ensure attendee privacy and facility security, and support emergency response best practices.
• Perform venue quality audits to ensure cleanliness, maintenance, and readiness; submit facility work orders and oversee quick‑turn event setups and strikes.
• Own venue Standard Operating Procedures; manage the venue calendar; oversee space booking; accurately track and input event details; uphold venue standards and represent the venue professionally.

Benefits

• Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!
• View all details at: www.MaritzBenefits.com

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level