Onsite Program Manager

AMN Healthcare
1dOnsite

About The Position

Welcome to AMN Healthcare — Where Talent Meets Purpose Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference. Why AMN Healthcare? Because Excellence Is Our Standard: Named to Becker’s Top 150 Places to Work in Healthcare — three years running. Consistently ranked among SIA’s Largest Staffing Firms in America. Honored with Modern Healthcare’s Innovators Award for driving change through innovation. Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006. This position requires onsite attendance four days per week at our client’s location in Louisville, KY. Job Summary The Program Manager -Onsite will support and deliver relationship management and account oversight of AMN’s Managed Services Department by encouraging successful client relationships and collaborating with internal and external partners to craft and implement account strategies!

Requirements

  • Bachelor's Degree plus 5-7 years of work experience OR High School Diploma/GED plus 9-11 years of work experience
  • Prior experience supporting a sales team
  • Prior experience building and managing sales programs

Responsibilities

  • Maintain and assist the expansion of Managed Services Program (MSP) client relationships to increase utilization of AMN services, cross-sell AMN services, and review and share standard processes across clients.
  • Review and interpret contractual terms to keep internal partners and clients educated about contractual obligations and handle changes in the scope of Statements of Work.
  • Build and submit reports to communicate activity and strategy development.
  • Participate in developing and communicating customized Business Reviews to clients to communicate the overall efficiency of the relationship between AMN and the client.
  • Communicate strategic account management information and progress-to-goals to AMN executive leadership through presentations, reports, and meetings to maintain accountability, set goals, and develop strategies to overcome obstacles.
  • Achieve annual revenue goals.
  • Influence and advise the client at key decision points to ensure a successful outcome.
  • Identify, analyze, interpret, and present trends relevant to the business and objectives.
  • Help facilitate and lead key strategic meetings with clients to achieve the above objectives, outlining the client's key opportunities.
  • Work with the Senior Director to develop and deliver compelling presentations to educate clients on services and influence decision-makers.
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