Onsite Concierge

AssociaReno, NV
12d$18Onsite

About The Position

As the industry leader in community management, Associa is dedicated to providing the very best resources to associations, property owners and residents with a full suite of management, maintenance and real estate services to meet most any need. To do that, we need the best people. Our industry-leading, comprehensive training program means our employees stand out from the pack. We are always looking to add great talent to our team. We are currently looking for a part-time Concierge team member who is dedicated to a gorgeous active living community who shares our vision, values and commitment to superior customer service. Position Summary Concierge team members are responsible for greeting and assisting homeowners and guests with helpfulness and courtesy. Directing visitors to the proper department or individual, announcing visitors to staff by providing prudent information (name, address, nature of visit, appointment/walk-in), monitoring conference rooms, coordinating courier bag pick up, and issuing and monitoring key fobs when assigned to guests, and more. If you're a determined self-starter with a passion for finding solutions we encourage you to join our dynamic, talented and successful team at Associa Sierra North in Reno, Nevada. What do we offer? We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

Requirements

  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
  • Professional communication skills (phone, interpersonal, written, verbal, etc.).
  • Professional customer service skills.
  • Self-motivated, proactive, detail oriented and a team player.
  • Time management and time critical prioritization skills.
  • High school diploma High School Diploma or GED Required.
  • 0 – 3 years of directly related or closely related experience.

Responsibilities

  • Welcome clubhouse homeowners and guests; answer questions; register visitors and issue visitor tags as required; issue fobs upon receipt of collateral.
  • Accept and issue receipts as requested for homeowner payments.
  • Ensure the conference rooms are neat and tidy at all times (assist with clean up as necessary).
  • Accept package delivery and advise recipient when delivered packages are received at reception area.
  • Performs various administrative/managerial tasks in support of facility's mission.
  • Follows and enforces all community safety and security policies, programs, procedures and rules, and regulations.
  • Other duties as assigned.
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