Onsite AV Support Technician
About The Position
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateâ¯experiences,â¯create new value, and enableâ¯organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. The Onsite Support Associate Responsible for testing and onboarding new and existing conference spaces. Maintaining an accurate inventory of decommissioned devices. In addition to Cellular tasks (Picking up returned phones and shipping to vendor) AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. This position will generally work on customer sites and may deal with a construction site type of work environment. AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
Requirements
- A/V service and maintenance knowledge.
- Ability to remove and attach A/V system to walls and other mounts.
- Proficient with Microsoft Office
- Proficient with Microsoft Teams
- Excellent oral and written communication skills
- Recognize problems / issues and take the necessary steps to resolve them quickly.
- Previous experience in A/V systems service, maintenance, or decommissioning.
- Previous experience in warehouse environments
- Ability to work and think independently and meet deadlines.
- Strong organizational and project management skills.
- Attention to detail and ability to work efficiently in a demanding environment.
- Excellent communication and people skills.
- Familiarity with safety protocols and environmental regulations.
- Ability to work on feet for prolonged periods of time.
- A valid driver license.
Nice To Haves
- Minimum of 1-2 years of audiovisual integration experience
- Formal education in Electronics or related field
- Intermediate PC troubleshooting knowledge
- Cellular technical skills
Responsibilities
- Setup/breakdown of conference spaces to meet the customers event needs
- Perform preventative maintenance task to help maintain customer spaces
- Perform support tasks in a timely and quality conscious manner
- Provide field service support of networked devices
- Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
- Understand and adhere to local safety standards for all site duties
- Provide job site documentation and end user training as needed
- Setup and troubleshoot various audio/video/presentation systems.
- Travel to various job sites as required
Benefits
- Medical benefits, including vision and dental
- Paid holidays, sick days, and personal days
- Enjoyable and dynamic company culture
- Training and professional development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
