Onsite Administrative Office Manager

Associa

1d•Onsite

About The Position

The On-Site Administrative Assistant serves as a key point of contact for homeowners, residents, vendors, and board members, providing exceptional customer service and comprehensive administrative support to the General Manager, and HOA Board. This role requires strong communication skills, sound judgment, attention to detail, and the ability to manage competing priorities in a fast-paced, on-site community environment. The ideal candidate is professional, organized, customer-focused, and comfortable working independently while supporting a wide range of administrative, operational, and resident-facing responsibilities.

Requirements

Formal training in office procedures and use of office equipment
Proficient with the Microsoft Office suite
Adept at Internet research
Ability to communicate accurately and effectively, both orally and in writing
Pleasant manner both in-person and on the telephone
Ability to “think on feet” when dealing with callers and office visitors
Customer service oriented with a “can do” approach to work
Neat, professional appearance
Excellent time management skills and ability to multi-task and prioritize work
Attention to detail and problem-solving skills
Strong organizational and planning skills
Able to work independently

Nice To Haves

Minimum of 3 years Administrative Assistant experience preferred
Experience in property management, legal, hospitality and customer service industry
Positive, innovative approach to problem solving
Ability to identify and resolve problems in a timely manner
Ability to exercise judgment and discretion
Must be professional at setting priorities and coping with competing demands
The ability to attend one evening Board Meeting at the end of the year