Onsite Account Representative

Fastenal•Bremen, IN

54d•Onsite

About The Position

Working as Full-time Onsite Account Representative, you will be responsible for all aspects of the customer relationship and will work with the customer's upper management to ensure business success and compliance with any national or local service agreements. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals. Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.

Requirements

18 years of age or older, due to the nature of work
Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
Possess a degree in Business/Marketing OR equivalent industry experience and knowledge of the local market
Proficient using Microsoft Office Suite
Excellent written and oral communication skills
Demonstrate strong math aptitude, attention to detail and sense of urgency
Demonstrate strong organization, planning and prioritizing abilities
Exhibit strong problem solving, deductive reasoning and decision making skills
Highly motivated, self directed and customer service oriented
Demonstrate our core values of ambition, innovation, integrity and teamwork
Learn and perform multiple tasks in a fast paced environment
Work independently as well as in a team environment
Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

Nice To Haves

Experience and success in Strategic/Key account or National Account sales
Prior vending and implementation experience
Knowledge and experience using Timeline software
Prior process mapping and DMAIC experience
Experience speaking and presenting to groups of people

Responsibilities

Working directly with multiple customer contacts and building relationships with upper management
Receiving product; inspecting it for quality control, staging, scanning, and packing; and making deliveries
Purchasing product, quoting, sourcing, and managing inventory
Developing and executing a sales plan to reach and exceed business goals
Communicating business statistics & progress toward goals
Developing continuous improvement programs
Demonstrating and maintaining cost savings programs
Creating a unique environment of program offerings
Handling day-to-day needs of the customer

Benefits

Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.

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