Online Store Support - FT
About The Position
Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life. To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible. Right now, our Store in South Lacey, WA store is seeking a Online Support Specialist- FT! Hourly Rate: $17.13 per hour Position Summary: Online Support Specialist's are responsible for the sorting and selection of online appropriate items from the store product flow. THIS IS NOT A REMOTE POSITION.
Requirements
- High School diploma or general education degree (GED) preferred but not required
- Desire to succeed and show up to every shift
- Ability to be a vital part of a team as well as work individually
- Have a positive attitude
- Exceptional analytical, judgment, decision-making and communications skills
- Superior coaching, leadership and interpersonal skills, including the ability to build understanding and consensus
- Demonstrate cultural competence; specifically, awareness, attitude, knowledge, willingness and skills to work effectively with a culturally and demographically diverse population.
- Ability to read and interpret hard data and metrics.
- Ability to speak effectively before groups of customers or employees of the organization.
- Comprehensive understanding of all aspects of a Production Worker.
- Self-motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can-do approach; and ability to build effective working relationships.
- Employees must be able to perform the essential functions of this position with or without reasonable accommodation.
Nice To Haves
- Requires basic computer and e-mail skills, collectables, apparel and electronics product knowledge.
- Antique store experience and prior supervisory experience are all helpful in ensuring both product knowledge as well as indications of candidate's ability to work in a non-supervisory role relying on peer partnerships and teamwork
Responsibilities
- Working with staff to ensure collectable, online appropriate items are sent to E-Sales weekly and for accurate tracking, packing and shipping of items
- Work in congruence with teammates in order to meet store goals
Benefits
- M/V/D & Life Insurance for you and your dependents
- 401(k) Retirement Plan
- Vacation (1-4 Years: 80 hours annually)
- 10 paid Holidays annually
- 8 days prorated sick leave annually
- Access to Childcare Benefits through Upwards
- Parental leave covered by sick/vacation hours
- All employees receive merchandise discounts
- We strongly believe in promoting from within, and have multiple avenues for career growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
