Online Research Specialist
About The Position
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary This position will be responsible for utilizing search engines to gather pertinent information from recorded documents. It will also require some use of the phone to contact county recorder offices when necessary. Essential Functions Utilize search engines to locate documents needed to complete a file. Types of documents you may need to locate are Mortgages/Deed of Trust, Assignments, Liens, Power of Attorneys, Satisfactions/Releases, Property Tax Information This position will have KPI metrics based on the number of tasks completed as well as the ability to maintain an acceptable error rate. Perform other related duties as assigned. Run individual productivity report daily for updating KPI statistics. Complete all files assigned by the due date.
Requirements
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Ability to prioritize multiple objectives to meet client deadlines and department goals.
- Ability to work in a fast-paced, metrics driven environment.
- Ability to prioritize multiple objectives to meet client deadlines and department goals.
- Basic knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Commitment and ability to cultivate a diverse and inclusive work environment.
- High School Diploma or equivalent.
- Experience in title, mortgage, or financial industry preferred.
Nice To Haves
- Experience in title, mortgage, or financial industry preferred.
Responsibilities
- Utilize search engines to locate documents needed to complete a file.
- Types of documents you may need to locate are Mortgages/Deed of Trust, Assignments, Liens, Power of Attorneys, Satisfactions/Releases, Property Tax Information
- This position will have KPI metrics based on the number of tasks completed as well as the ability to maintain an acceptable error rate.
- Perform other related duties as assigned.
- Run individual productivity report daily for updating KPI statistics.
- Complete all files assigned by the due date.
Benefits
- Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401(k)!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
