About The Position

MERIT CRO, Inc. is a global clinical trial endpoint expert specializing in multiple therapeutic areas. We’re committed to making a difference and are seeking talented people to join our team. Collaboration and customer focus are at the core of everything we do. We value diversity and are interested in people with drive, dedication, and creative problem-solving skills. We offer flexible schedules and remote opportunities MERIT is seeking an associate to cover the PA and NY/NJ region that will contribute to the Oncology Sales team daily activities and assists in executing sales initiatives to meet organizational objectives. Maintains good customer relations, pursues new business opportunities, and performs account management duties. Responsible for identifying new customer leads, performing cold calling, converting leads to sales, and travel to meet with customers as directed. Participates in sales pitches to prospective customers and assists in implementing new ideas to promote Company products and services.

Requirements

  • A Life Science/ Business Bachelor's or Master's Degree
  • 1-2 years of prior relevant experience with clinical trials, a plus
  • Relevant experience with a Contract Research Organization, a plus
  • Strong interest in the oncology field
  • An ability to cultivate and maintain effective internal and external relationships.
  • Knowledge of oncology, pharma or CRO space, a plus.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management abilities.
  • Willingness to travel up to 50% within the designated territory.
  • Successful completion of a sales training program within 3 months of hire.

Nice To Haves

  • 1-2 years of prior relevant experience with clinical trials, a plus
  • Relevant experience with a Contract Research Organization, a plus
  • Knowledge of oncology, pharma or CRO space, a plus.

Responsibilities

  • Performs with thorough knowledge, understanding, and effective demonstration of all Company products and services.
  • Establishes and maintains routine communication to the Oncology team.
  • Assists in planning and coordinating customer sales activities with the team.
  • Develops and maintains a positive Company image and positive relations with integrity between the Company and key customers.
  • Generates customer leads, develops referrals, and makes contacts to potential clients via multiple sources including cold calling.
  • Responds quickly to all leads identified as potential sales opportunities.
  • Develop strong customer service by addressing customer inquiries and concerns promptly to ensure a high level of customer satisfaction and retention.
  • Utilize strong sales reporting skills by maintaining accurate records of sales activities, customer interactions, and market feedback within the CRM.
  • Prepare and submit regular sales reports to the Oncology management team.
  • Assists in researching, analyzing, and communicating the technological, demographic, financial, regulatory, and competitive factors that affect the sales strategies to strategic accounts.
  • Participates in promotional activities that meet the goals of the enterprise (e.g. may attend trade shows, seminars, and other promotional activities).
  • Assists in the preparation and development of responses to requests for proposals (RFPs) and grant opportunities issued by clients or the government for potential business opportunities.
  • Practices and responds with commitment and sensitivity toward satisfying the needs of internal and external customers.
  • Promotes quality and continuous improvement philosophy.
  • Evaluates situations objectively and demonstrates the ability to make timely decisions intended to have a positive effect on work performance.
  • Organizes and prioritizes work assignments to complete assignments and tasks on time, with quality and can anticipate problem areas in advance.
  • Applies creative approaches and ideas to solve problems maximizing effective use of appropriate resources.
  • Demonstrates flexibility in approach and ideas, responds positively and supports changes in procedures, process, technology, responsibility and assignments.
  • Maintains cooperative and productive working relationships and communications with all employees, participating effectively as a team member.
  • Encourages and assists others in self-improvement.
  • Demonstrates a commitment to maintain safe, clean and orderly work area.
  • Promotes and follows safety regulations and actively contributes to work safely.
  • Provides professional presentations and contributions to any corporate contact during off-site interactions.
  • Performs other duties as assigned.

Benefits

  • 401(k) Retirement Plan
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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