Onboarding Specialist (US)

Nebius • New York City, NY

14d • Remote

About The Position

Nebius is looking for an Employee Experience (Pre-boarding & Onboarding) Specialist to design, deliver, and continuously improve the end-to-end new hire experience, from offer acceptance through early tenure. This role owns both experience and execution , ensuring candidates transition smoothly from ATS to HRIS, feel supported and informed on the lead up to joining and are set up for success through a high-quality onboarding journey. You’ll partner closely with Recruiting, HR, IT, and business teams to deliver a consistent, human-centred experience, using data and feedback to drive continuous improvement. This role will be working Remote from the USA (East Coast).

Requirements

• 3+ years’ experience in Employee Experience, Onboarding, People Operations, or Talent Operations
• Strong experience owning or designing new hire experiences in a growing organisation
• Hands-on experience with ATS and HRIS systems and managing hiring workflows
• Experience designing and running employee or candidate surveys and feedback loops
• Proven ability to work cross-functionally with Recruiting, HR, IT, and Operations
• Strong communication skills, empathy, and stakeholder management capability

Nice To Haves

• Experience supporting global or multi-regional employee experiences
• Background in high-growth or scaling environments
• Familiarity with onboarding KPIs, NPS, or hire quality metrics

Responsibilities

• New hire experience design
• Own the end-to-end new hire experience from offer acceptance through onboarding and early tenure
• Design and continuously improve preboarding and onboarding journeys that are clear, engaging, and scalable
• Ensure global consistency while allowing for regional and functional nuance
• Act as the experience owner, identifying friction points and proactively improving moments that matter
• Preboarding operations and systems
• Own the ATS to HRIS hiring workflow, ensuring accurate, timely, and compliant transitions
• Partner with Recruiting to manage hiring triggers, handovers, and exceptions
• Ensure new hires receive the right communications, tasks, and information ahead of Day 1
• Partner with IT and HR Operations to ensure full readiness, including equipment, access, and system provisioning
• Onboarding experience and cross-functional partnership
• Coordinate onboarding experiences across Recruiting, Hiring Managers, HRBPs, IT, and Operations
• Partner with Sales Enablement and other functional onboarding owners to align content and timing
• Enable Hiring Managers with clear onboarding expectations, tools, and guidance
• Ensure onboarding milestones are delivered consistently and to a high standard
• Feedback, surveys, and experience quality
• Own new hire experience measurement, including Preboarding and onboarding surveys
• Hiring Manager experience surveys
• Cross-functional stakeholder feedback
• Design and manage 3-month and 6-month post-hire quality surveys to assess New hire readiness and success
• Onboarding effectiveness
• Overall hire quality
• Analyse insights and partner with stakeholders to turn feedback into measurable experience improvements
• Regional partnership and continuous improvement
• Partner regionally with Recruiters and business teams to improve local pre- and post-onboarding experiences
• Use feedback, data, and operational metrics to continuously refine programs
• Build and maintain experience standards, playbooks, and best practices
• Act as a connector across functions to ensure the new hire experience feels intentional, not transactional

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth within Nebius.
• Flexible working arrangements.
• A dynamic and collaborative work environment that values initiative and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees