Onboarding Manager, Sales Development

Procore Technologies, Inc.•Austin, TX

35d

About The Position

We're looking for an Onboarding Manager, Sales Development to join Procore's Public Sector Sales Development department. In this role, you'll design, implement, and optimize the onboarding experience for new Public Sector Sales Development Representatives (SDRs). The primary goal of this role is to accelerate the productivity and success of new SDR hires, ensuring they are equipped with the knowledge, skills, and tools to excel in their roles and contribute to our sales pipeline effectively. As a Onboarding Manager you'll partner with Sales Development Leadership, Public Sector Leadership, Sales Enablement, and HR to create a seamless and impactful onboarding journey for our growing SDR team. Use your expertise in sales enablement, strong communication skills, and passion for developing talent to significantly reduce ramp-up time and improve the overall performance of our sales development organization. Build a career with impact by empowering new team members to thrive in a collaborative and innovative environment-Join us! This position reports to the Director, Sales Development Public Sector and will be based in any of our Austin, Carpinteria or Tampa offices. We're looking for someone to join us immediately.

Requirements

5+ years of experience in software sales (preferably SaaS environment) and/or equivalent relevant work experience.
2+ years of leadership experience as a coach, manager, trainer, or in sales/business development onboarding.
Proven track record hiring, developing, and promoting Sales Development Representatives.
Demonstrated ability to design training programs and measure coaching impact/ROI.
Ability to orchestrate cohesive systems that produce consistently successful SDRs through systematic, repeatable processes.
Instructional design experience, particularly in curriculum and course design that is scalable, measurable, and impactful.
Proficiency with contemporary sales technology stack including Salesforce, GONG, Highspot, Mindtickle, Rise/Articulate, Outreach, Tableau, and Linkedin.
Strong presentation and data storytelling abilities, coupled with superior time management skills and the ability to build consensus across teams.

Responsibilities

Design, implement, and continuously refine a comprehensive onboarding curriculum for new Public Sector Sales Development Representatives, leveraging Procore's certification program and "Know, Do, Prove" methodology.
Deliver engaging and comprehensive training on Procore products, sales methodologies, market positioning, prospecting techniques, and internal tools.
Provide ongoing training, coaching, and support to ramping SDRs, ensuring proficiency in essential sales, product, industry, and technology knowledge.
Prepare Sales Development Representatives to effectively sell value to their assigned segments upon graduation.
Apply the "Know, Do, Prove Model" to create a systematic, structured progression with embedded practice and a strong coaching culture.
Partner cross-functionally with SDR leadership, Sales Enablement, Operations, Coaching, Recruiting, and Revenue leaders to innovate and optimize the ramping experience.
Manage and track early-stage certifications, readiness criteria, ramping targets, and performance/behavioral guidelines.
Deliver detailed performance analysis and present quantitative and qualitative program metrics in regular business reviews with senior leadership.

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