Onboarding & HR Coordinator
About The Position
FSSI has been a trusted leader in document outsourcing and communication solutions for over 45 years. We serve a wide range of Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S. We are currently looking for an Onboarding & HR Coordinator to join our Talent Acquisition/HR team in Santa Ana, CA. This position is responsible for all administrative aspects of the new hire lifecycle, from post-offer through post-orientation processing. This role ensures a seamless onboarding experience for new employees by coordinating pre-employment requirements, facilitating orientation, maintaining accurate employee records, and supporting overall HR administrative compliance. Schedule: Monday – Friday, full-time hours between 8 am – 5 pm. This position works onsite. This role is more than just HR administration; it’s about creating first impressions that last. From coordinating pre-employment steps and partnering with internal teams to ensure everything is ready for each new hire, to facilitating orientation, you’ll directly shape the employee experience from day one. You’ll play a key role in ensuring every new hire feels welcomed, prepared, and confident as they begin their journey with us.
Requirements
- High school diploma or GED equivalent required. Bachelors degree in HR, business or related field preferred.
- 5+ years of administrative or HR support experience preferred.
- Knowledge of Form I-9 compliance and onboarding best practices preferred.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and HRIS systems.
- Strong written and oral communication skills in English. Bilingual, Spanish preferred.
- Problem solving skills and ability to juggle multiple priorities.
- Demonstrate consistent and strong attention to detail and organizational skills.
- Act with the highest level of honesty, trust, integrity, and confidentiality.
Responsibilities
- Manage all post-offer documentation and onboarding paperwork.
- Coordinate pre-employment requirements including background screenings, clinic appointments, employment verifications (VOE), and reference checks.
- Monitor hiring steps to ensure timely completion prior to start date.
- Serve as point of contact for candidates throughout the onboarding process.
- Communicate updates to Talent Acquisition team and hiring managers
- Partner with IT to ensure timely system access, equipment setup, and email creation.
- Coordinate workspace setup and office readiness (if applicable).
- Prepare onboarding materials and orientation packets.
- Communicate start date logistics with hiring managers and new hires.
- Facilitate or support new hire orientation sessions.
- Complete and verify Form I-9 documentation in compliance with federal regulations.
- Ensure all onboarding documents are properly completed and stored.
- Educate employees on required policies and initial HR processes.
- Create and maintain employee personnel files (electronic and physical).
- Update internal tracking spreadsheets and HR systems.
- Ensure accurate recordkeeping and data entry.
- Maintain organized and compliant documentation in accordance with company policies.
- Maintain and organize personnel and confidential employee files, including all employee lifecycle documentation.
- Support general HR record maintenance and audits.
- Assist with administrative HR projects and process improvements as needed.
Benefits
- 401(k) & Roth + Employee Stock Ownership Plan
- Medical, Dental, Vision & Life Insurance
- Vacation, sick leave and paid holidays – including your birthday!
- Employee Assistance & Care Programs
- Additional perks & employee award programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
