HR Onboarding Manager

InnovAge•Denver, CO

About The Position

Under the direction of the Director, HR Compliance, the HR Onboarding Manager will assist with overseeing the InnovAge onboarding process, including leading managers, new hires, and potential candidates through all pre and post hire steps. The HR Onboarding Manager will also collaborate with various stakeholders to enhance the onboarding process and maintain high standards of customer service and compliance. Essential Functions and Work Responsibilities Functional Category: Management Estimated Percent of time Spent – 30% · Ensures the organization complies with federal, state, and local healthcare regulations. · Assists with delegating, completing, and overseeing onboarding duties, including reporting requests, candidate volume, candidate tracking updates, and communication tracking. · Leads team projects and objectives under the supervision of the Director of HR Compliance. · Reviews vendor invoices and tracks and resolves discrepancies. · Assists with training new HR Onboarding Specialists. · Reviews vendor invoices and tracks and resolves discrepancies with vendors within HR Compliance Onboarding Space · Establishes best onboarding operational practices to support compliance. · Identifies and implements process improvements to enhance the efficiency and effectiveness of the onboarding process. Functional Category: HR Operations Estimated Percent of time Spent – 50% · Identifies and implements process improvements to enhance the efficiency and effectiveness of the onboarding process. · Escalates complex or high-risk cases for resolution and guidance. · Guide new InnovAge candidates in navigating the pre-employment process, providing one to one support when needed · Actively engage with candidates and motivate them to complete onboarding steps promptly through excellent customer support and timely response in a fast-paced environment · Coordinate and communicate with third party vendors/clinics on behalf of candidates for all pre-employment screenings, and manage the pre-employment process; including background checks, drug screenings, and health screenings · Gather and process all new hire documents, including employment authorization documents, and ensure they are compliant with CMS, state, and local requirements as well as InnovAge’s internal guidelines · Diligently track applicant progress, and clearly communicate expectations and deadlines via phone, text, or email · Supports I-9 employment verification and reverification administration · Maintain expert level knowledge of compliance requirements by state with the ability to explain and navigate a variety of issues · Troubleshoot candidate issues with technology or understanding state-specific onboarding requirements, as well as InnovAge’s internal platforms · Operate with a high degree of professionalism and confidentiality while handling sensitive information · Liaise directly with various partners and stakeholders throughout the onboarding process as needed · Support other HR administrative tasks as needed Functional Category: HR Systems/Data/Reporting/Compliance Estimated Percent of time Spent – 20% · Audits team accuracy and compliance with background checks and all personnel clearing requirements · Performs data entry duties accurately and promptly for all InnovAge workers. · Supports the HR team in compiling and maintaining personnel files. · Provides weekly onboarding updates to the recruiting team. · Ensures all new hire paperwork is complete and accurate. · Assists with scheduled data audits of employee data to ensure accuracy and completion as needed. · Fulfills ad hoc reporting duties as needed. · Assists in audits as needed. · Supports HR Operations projects as needed. · Tracks and files required HR documents. · Ensures the organization complies with federal, state, and local healthcare regulations Travel Requirements Travel Estimated Percent of time Spent < 10% · Potential travel between local InnovAge worksites · Potential overnight travel out of state Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions REQUIRED Education · Bachelor’s degree in Human Resources, or a related field from an accredited college OR equivalent combination of education, training, and experience. Work Experience and Qualifications · Five years of Human Resources Support experience · One year of Human Resource Lead Position Experience · Five year of administrative support experience and basic knowledge of Microsoft Office Suite · Basic knowledge of federal and state laws regarding employment · CMS and State Governing Body Regulation Knowledge PREFERRED Education · Master’s degree in Human Resources, or a related field from an accredited college OR equivalent combination of education, training, and experience. Work Experience and Qualifications · Five (5) years of HR Onboarding experience across multiple states · Three (3) year HR compliance or corporate compliance experience InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model. InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. Applicants are considered until the position is filled. $64,500-$80,700 Compensation Disclaimer The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays. Attention Florida Applicants This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse. For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com Agency Disclaimer InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.

Requirements

Bachelor’s degree in Human Resources, or a related field from an accredited college OR equivalent combination of education, training, and experience.
Five years of Human Resources Support experience
One year of Human Resource Lead Position Experience
Five year of administrative support experience and basic knowledge of Microsoft Office Suite
Basic knowledge of federal and state laws regarding employment
CMS and State Governing Body Regulation Knowledge

Nice To Haves

Master’s degree in Human Resources, or a related field from an accredited college OR equivalent combination of education, training, and experience.
Five (5) years of HR Onboarding experience across multiple states
Three (3) year HR compliance or corporate compliance experience

Responsibilities

Ensures the organization complies with federal, state, and local healthcare regulations.
Assists with delegating, completing, and overseeing onboarding duties, including reporting requests, candidate volume, candidate tracking updates, and communication tracking.
Leads team projects and objectives under the supervision of the Director of HR Compliance.
Reviews vendor invoices and tracks and resolves discrepancies.
Assists with training new HR Onboarding Specialists.
Reviews vendor invoices and tracks and resolves discrepancies with vendors within HR Compliance Onboarding Space
Establishes best onboarding operational practices to support compliance.
Identifies and implements process improvements to enhance the efficiency and effectiveness of the onboarding process.
Identifies and implements process improvements to enhance the efficiency and effectiveness of the onboarding process.
Escalates complex or high-risk cases for resolution and guidance.
Guide new InnovAge candidates in navigating the pre-employment process, providing one to one support when needed
Actively engage with candidates and motivate them to complete onboarding steps promptly through excellent customer support and timely response in a fast-paced environment
Coordinate and communicate with third party vendors/clinics on behalf of candidates for all pre-employment screenings, and manage the pre-employment process; including background checks, drug screenings, and health screenings
Gather and process all new hire documents, including employment authorization documents, and ensure they are compliant with CMS, state, and local requirements as well as InnovAge’s internal guidelines
Diligently track applicant progress, and clearly communicate expectations and deadlines via phone, text, or email
Supports I-9 employment verification and reverification administration
Maintain expert level knowledge of compliance requirements by state with the ability to explain and navigate a variety of issues
Troubleshoot candidate issues with technology or understanding state-specific onboarding requirements, as well as InnovAge’s internal platforms
Operate with a high degree of professionalism and confidentiality while handling sensitive information
Liaise directly with various partners and stakeholders throughout the onboarding process as needed
Support other HR administrative tasks as needed
Audits team accuracy and compliance with background checks and all personnel clearing requirements
Performs data entry duties accurately and promptly for all InnovAge workers.
Supports the HR team in compiling and maintaining personnel files.
Provides weekly onboarding updates to the recruiting team.
Ensures all new hire paperwork is complete and accurate.
Assists with scheduled data audits of employee data to ensure accuracy and completion as needed.
Fulfills ad hoc reporting duties as needed.
Assists in audits as needed.
Supports HR Operations projects as needed.
Tracks and files required HR documents.
Ensures the organization complies with federal, state, and local healthcare regulations