Onboarding Engineer

Summit 7 Systems

About The Position

Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in meaningful health and welfare benefits such as: Excellent health/dental benefits from BCBS and Ameritas See into the future with our luxurious VSP vision benefits Prepare for the long-haul courtesy of our 401k with company matching 10 days' vacation, 7 days sick time Bonuses and salary increase potential via our certifications plan We do cool work here, defying expectations by simply being who we are - each of us makes an impact. We are seeking a detail-oriented and adaptable Onboarding Engineer to support the successful integration of clients into our Managed Services offering. This role plays a key part in facilitating smooth transitions, ensuring alignment with organizational standards, and maintaining a high level of quality throughout the onboarding lifecycle.

Requirements

  • Familiarity with Azure environments and associated services.
  • Strong communication skills and ability to work effectively with technical and non-technical stakeholders.
  • Experience working in a client-facing or service delivery role.
  • Comfortable navigating evolving priorities and working across teams to support continuous improvement.

Nice To Haves

  • Microsoft Certificates
  • AZ-104
  • SC-300
  • SC-400
  • Technology Experience
  • Microsoft 365
  • Compliance Administration - AIP, DLP, Data lifecycle management, etc.
  • Teams Administration
  • Exchange Administration
  • SharePoint Administration
  • Security Administration
  • Intune
  • Azure Technology
  • AD Connect
  • Recovery Services
  • Virtual Machine - Management, monitoring, and troubleshooting.
  • AVD
  • Networking Services
  • Conditional Access
  • Azure AD
  • Azure Data and Analytic Services
  • Active Directory Domain Services
  • Active Directory Federation Services
  • Power Automate
  • Certificate management and renewals

Responsibilities

  • Act as a technical point of contact during onboarding.
  • Ensure onboarding tasks and milestones are completed within defined timelines, communicating blockers, and driving resolutions.
  • Participate in internal and external meetings to coordinate onboarding activities, provide updates, and answer questions.
  • Collaborate with cross-functional teams to promote client satisfaction and address evolving needs.
  • Contribute to quality assurance efforts by reviewing configurations, deployments, and documentation to ensure baselines are met and issues are identified proactively.
  • Identify areas for procedural enhancement and contribute to scalable, repeatable onboarding workflows and knowledge documentation.

Benefits

  • Excellent health/dental benefits from BCBS and Ameritas
  • See into the future with our luxurious VSP vision benefits
  • Prepare for the long-haul courtesy of our 401k with company matching
  • 10 days' vacation, 7 days sick time
  • Bonuses and salary increase potential via our certifications plan
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