Onboarding and Training Coordinator

Renewal by Andersen•Indianapolis, IN

1d•Hybrid

About The Position

Renewal by Andersen is seeking a hands-on Onboarding & Training Coordinator to support and develop their Brand Ambassador (lead generation) team. This role combines structured training with in-field coaching to ensure new hires are set up for success and continuously improving performance.

Requirements

High school diploma or equivalent
2+ years of experience in onboarding, training, or employee development
Strong public speaking and presentation skills
Comfortable facilitating both in-person and virtual training sessions
Proficiency with Microsoft Office and familiarity with CRM systems

Nice To Haves

Ability to manage multiple onboarding groups and stay highly organized
Comfortable working in a fast-paced, changing environment
Strong attention to detail and follow-through
Professionalism and discretion with sensitive employee information
Passion for coaching, employee growth, and team development

Responsibilities

Manage the full onboarding process, including scheduling, materials, and timely completion of all tasks
Facilitate engaging training sessions (in-person and virtual) for new hires and existing team members
Develop and deliver training programs that improve performance and close skill gaps
Partner with leadership to identify training needs and align programs with business goals
Track and maintain training records to ensure compliance
Monitor key metrics such as onboarding timelines, retention, and training effectiveness
Lead onboarding sessions and serve as a primary contact for new hires
Conduct in-field coaching and evaluations