On Premise Account Manager III

Andrews Distributing•Laredo, TX

30d

About The Position

Cheers to a Beer & Spirits Career! Join the team that has been recognized by both USA Today and The Dallas Morning News as a Top Workplace! The fact that you landed here indicates you are looking for a better workplace. Maybe you feel unappreciated, and you are tired of being treated like just another employee. When you join our team, you become part of the Andrews family, a place where you valued and respected. We invest in our team members and are dedicated to their success by offering: Weekly Pay, Every Friday Health, Dental, & Vision Insurance Paid Vacation & Sick Time 401k with Company Match (FREE Money!!) And yes, you will receive free Beer throughout the year! (Root beer to those under 21 years old.) After all, you will be working for an award-winning BEER & Spirits distributor, and we want you to enjoy the brands you already love like Modelo, Coors, Miller Lite, Corona, Heineken, Blue Moon, Shiner, Sam Adams, Dos Equis, Revolver, Lakewood, Rahr, Truly, Topo Chico, Twisted Tea, Pacifico, and many more!! And for those who enjoy spirits, Andrews is now distributing some of the top brands within the Spirits category such as Buffalo Trace, Fireball, Southern Comfort, Corazon, Wheatley, Seagram's, Canadian Mist, and other Whiskey, Rum, Vodka, Gin, Brandy, Cognac, and Tequila brands! So let's talk about the role... An Account Manager – On Premise is responsible for developing his or her assigned accounts into highly profitable sources of growth for the business through relationship, service, innovation, and solutions that support the company’s strategic priorities. This position is part of the On Premise Sales team. Here's more of what you will do... (Okay, not all in one day!) Manages assigned pre-sell accounts monitoring account metrics and identifies execution gaps to ensure service levels are achieved. Maintains product inventory in all pre-sell assigned accounts, monitors product quality/rotation and places accurate customer orders. Monitors ShopBeer ordering in assigned accounts; makes recommendations and advises as required. Monitors account metrics and identifies execution gaps; resolves issues and works with ADC team to ensure problems are corrected in a timely manner. Administers Draft Surveys monthly in assigned accounts. Maintains pricing and POS in assigned accounts; supports activities as required. Ensures Quality standards are maintained; rotate in assigned accounts. Develops the customer relationship by keeping the customer informed of account metrics and results; provides exceptional customer service. Resolves customer and account problems in a timely manner and ensures the customer satisfaction with the solution provided. Partners and collaborates with Sales and Operations teams to ensure cohesive account management and service. Designs the right solutions/product assortment for each customer account utilizing data and tools. Uses data driven insights and tools to provide profitable solutions and grow the customer relationship. This is a leveled role; levels vary based on account type, account complexity, other market/account data and experience. This list is not all inclusive of other tasks and subtasks that may be necessary in performing this role, but rather an overview of the role’s primary work tasks.

Requirements

Three to Five Years Sales or Sales Support Experience
Previous Distribution Business Experience or Other Consumer Product Goods (CPG) Experience
Strong Communication and Relationship Building Skills
Strong Financial and Business Acumen
Proven Ability to Influence
Ability to stand and walk for extended periods of time.
Ability to pull/push a load up to 55 lbs.
Requires heavy and repetitive lifting/placement of products up to 55 lbs.
Bends, stoops, squats, kneels, crouches, crawls, climbs ladders and stairs, stands, walks, and turns/pivots frequently throughout duration of workday.
Must tolerate working in an environment with inside/outside ambient/extreme temperatures.
Must be able to work in noisy and crowded environments.
Ability to operate facility equipment required for role.
Ability to use a personal computer for tasks such as communicating via email, preparing reports and other forms of documentation using company and industry software.
Ability to speak, hear, and see is required to communicate with employees, and to operate computers and office machinery.
Hand-eye coordination and fine manipulation skills are necessary to operate computers and various facility machinery and equipment.
Driving is required during the workday.
Ability to perform job functions in compliance with company policies and procedures, including safety policies and best practices.

Nice To Haves

College Degree in Sales, Business or Other Related Field
Previous Category Management Experience
Strong Data Analysis Skills
Level 1 Certified Beer Server Certification

Responsibilities

Manages assigned pre-sell accounts monitoring account metrics and identifies execution gaps to ensure service levels are achieved.
Maintains product inventory in all pre-sell assigned accounts, monitors product quality/rotation and places accurate customer orders.
Monitors ShopBeer ordering in assigned accounts; makes recommendations and advises as required.
Monitors account metrics and identifies execution gaps; resolves issues and works with ADC team to ensure problems are corrected in a timely manner.
Administers Draft Surveys monthly in assigned accounts.
Maintains pricing and POS in assigned accounts; supports activities as required.
Ensures Quality standards are maintained; rotate in assigned accounts.
Develops the customer relationship by keeping the customer informed of account metrics and results; provides exceptional customer service.
Resolves customer and account problems in a timely manner and ensures the customer satisfaction with the solution provided.
Partners and collaborates with Sales and Operations teams to ensure cohesive account management and service.
Designs the right solutions/product assortment for each customer account utilizing data and tools.
Uses data driven insights and tools to provide profitable solutions and grow the customer relationship.