Old Mill Park Supervisor

City Of Roswell•Roswell, GA

7d•$30•Onsite

About The Position

The Park Supervisor is responsible for overseeing daily park operations at Old Mill Park during the summer season, with a primary focus on educating park users on applicable ordinances and promoting compliance through proactive engagement. This position supervises on-site staff, provides guidance to Park Attendants, and serves as the lead point of contact for visitors regarding park rules, policies, and expectations. The Park Supervisor plays a key role in maintaining a safe, welcoming, and well-managed environment by addressing concerns, supporting staff in high-traffic situations, and coordinating responses to issues as they arise. This position emphasizes customer service, communication, and situational awareness and does not perform law enforcement duties.

Requirements

High School Diploma or equivalent preferred; previous work experience in customer service-focused tasks preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Must possess and maintain a valid Georgia driver’s license.
Ability to learn, comprehend, and apply all city or departmental policies, practices, and procedures necessary to function effectively in the position.
Ability to determine, calculate, tabulate, or summarize data/information. Includes performing subsequent actions in relation to these computational operations.
Ability to exchange information for the purpose of clarifying details within well-established policies, procedures and standards.
Ability to utilize a wide variety of reference and descriptive data and information.
Ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Ability to exercise judgment, decisiveness, and creativity in situations involving evaluation of information against measurable or verifiable criteria.

Responsibilities

Oversees daily operations and staff assignments at Old Mill Park.
Supervises and provides direction to Park Attendants.
Serves as the primary point of contact for park visitors regarding park rules and ordinances.
Proactively engages with visitors to communicate park policies in a clear, courteous, and professional manner.
Monitors park activity to identify potential issues or rule violations.
Responds to visitor concerns and complaints, escalating issues when appropriate.
Supports staff in managing high-volume visitation periods.
Coordinates with Departmental staff and, when necessary, public safety personnel.
Maintains a visible and approachable presence throughout the park.
Assists in de-escalating situations through effective communication and conflict resolution.
Ensures signage and public information materials are properly displayed and maintained.
Maintains daily operational logs and incident documentation as required.
Assists with setup and breakdown of operational materials as needed.
Performs other related duties as assigned.