Office Technician

State of Nebraska • Lincoln, NE

7d • $15

About The Position

Start Your Career with the State of Nebraska – Office Technician – Division of Children and Family Services The State of Nebraska, Department of Health and Human Services, is looking for a compassionate and detail-oriented Office Technician to join our Division of Children and Family Services (CFS). This position offers an exciting opportunity to make a meaningful impact while supporting SESA protection and safety teams. If you're looking for a role where you can grow your career, work in a caring community, and help others live better lives, we want you on our team! Why Start Your Career with Us? Career Growth Opportunities: We are committed to supporting your professional development with opportunities for training, skill-building, and career advancement. Caring Communities: Be a part of a dedicated team that makes a difference in the lives of Nebraska’s children and families. You'll work in an environment where compassion and service to the community are at the heart of what we do. Generous Benefits: 156% state-matched retirement contribution 79% employer-paid health insurance with several plan options Dental, vision, long-term & short-term disability, and more Paid time off including 13 paid holidays, 12 vacation days, and 12 days of sick leave Tuition reimbursement Employer-paid $20,000 life insurance As an Office Technician, you will: Update and maintain legal action records Imaging and organizing case documents Preparing and sending court reports Cover the front desk and assisting visitors Opening and processing IMFC packets for removal cases Printing and distributing gas, grocery, and hotel vouchers Completing service preparation documents Assisting with the transportation of State Wards Assembling intake folders and distributing them to caseworkers Printing and distributing case-related reports Ordering Social Security cards and birth certificates Redacting confidential information from documents Stocking and maintaining office printers and supplies

Requirements

• Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment.
• Valid Nebraska driver’s license (must be willing to transport State Wards to other cities in Nebraska).
• General office practices and procedures; computer office applications, systems, and programs; maintain records and files; scanning/imaging equipment, multi-function copy machines, multi-line telephones and other office equipment; perform repetitive tasks in a fast-paces environment.
• Effective communication: English grammar and usage: understand human services practices and procedures; accommodate new methods; maintain confidentiality; sharp attention to detail; proof reading skills; accurate keyboarding skills; and predictable and reliable attendance.

Nice To Haves

• Office experiences including clerical and administrative duties.
• Experience with Microsoft Outlook and Excel.
• Experience in Human Services or Social Services.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and pay great attention to detail.

Responsibilities

• Update and maintain legal action records
• Imaging and organizing case documents
• Preparing and sending court reports
• Cover the front desk and assisting visitors
• Opening and processing IMFC packets for removal cases
• Printing and distributing gas, grocery, and hotel vouchers
• Completing service preparation documents
• Assisting with the transportation of State Wards
• Assembling intake folders and distributing them to caseworkers
• Printing and distributing case-related reports
• Ordering Social Security cards and birth certificates
• Redacting confidential information from documents
• Stocking and maintaining office printers and supplies

Benefits

• 156% state-matched retirement contribution
• 79% employer-paid health insurance with several plan options
• Dental, vision, long-term & short-term disability, and more
• Paid time off including 13 paid holidays, 12 vacation days, and 12 days of sick leave
• Tuition reimbursement
• Employer-paid $20,000 life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees