Office Technician A

natgridProd•City of Troy, NY

5d•$30

About The Position

We are presently seeking an Office Technician A for an opening in Troy. In addition to a starting wage of $30.09 per hour, we offer excellent benefits including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more. Under general supervision, to perform administrative support activities of various degrees of complexity, and to perform as required such duties as: Assemble, maintain and/or transcribe information from various sources, prepare and maintain reports, correspondence and records, forms, and orders. Prepare time and mileage reports. Make arithmetical computations; maintain statistical information. Check data for accuracy and otherwise assist in completing various types of orders, reports, invoices. Communicate with customers or their representatives, outside agencies, and other departments. Update company records including but not limited to maps and various reports. Perform administrative support activities associated with the tasks and responsibilities of the department. Receive and dispatch information and orders in person and by telephone and radio. Assist employees of higher grade as required. Note: The progression from an Office Technician A, B, C will occur over a two-year period with one year spent at each level. The complexity of the duties shall increase in accordance with the department requirements and the training provided.$30.09 an hour Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union. National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

Requirements

High School diploma or equivalent
Ability to handle duties that require independent judgment
Ability to make arithmetical computations.
Prior experience in providing exceptional customer service while sustaining attention to detail required
Experience with computer applications including but not limited to:: PeopleSoft, SAP and Mainframe systems for work orders MS Office Suites Citrix Receiver/ARM FM Viewer
Prior experience handling administrative responsibilities is required
Knowledge of utilizing record filing systems for document management
Experience in entering vacation and sick time, payroll, copying, faxing, and answer incoming calls
Experience in monitoring and dispatching emergency work
Experience in printing and organizing daily reports/maps for distribution
Ability to create queries, run and maintain various reports
Prior experience working and communications with outside agencies and various internal and external stakeholders
The successful candidate must reside in or proximal to Troy, New York
Must pass pre-employment validated company test(s).
Satisfactory completion of validated skills testing (keyboarding), as determined by the Company.

Responsibilities

Assemble, maintain and/or transcribe information from various sources, prepare and maintain reports, correspondence and records, forms, and orders.
Prepare time and mileage reports.
Make arithmetical computations; maintain statistical information.
Check data for accuracy and otherwise assist in completing various types of orders, reports, invoices.
Communicate with customers or their representatives, outside agencies, and other departments.
Update company records including but not limited to maps and various reports.
Perform administrative support activities associated with the tasks and responsibilities of the department.
Receive and dispatch information and orders in person and by telephone and radio.
Assist employees of higher grade as required.