Office Support Tech

Uhs•Reno, NV

About The Position

Performs daily clerical and technical support. Duties include filing, reception, and incoming and outgoing mail handling, data entry, capitation checks reconciliation, preparing and presenting Excel spreadsheets, composing letters and client documents for distribution and project support. Supports the Management Team and other departments to ensure accuracy, quality, and integrity services is being delivered to our members. Responsibilities will also include ensuring high performance levels for department, resolve escalated issues, assigned special projects, developing quality, compliance tracking tools, modifying processes, policies and procedures to achieve and maintain consistent compliance with Federal, State, and accrediting regulations and standards

Requirements

High school diploma.
2-4 years' experience in a medical insurance office
Ability to effectively communicate in English, both verbally and in writing.
Excellent computer skills.
Proficient in Microsoft Office products including Word and Excel.
Customer service experience both direct and phone.
Ability to be innovative and take initiative.
Excellent communication and customer service skills.

Responsibilities

filing
reception
incoming and outgoing mail handling
data entry
capitation checks reconciliation
preparing and presenting Excel spreadsheets
composing letters and client documents for distribution
project support
Supports the Management Team and other departments to ensure accuracy, quality, and integrity services is being delivered to our members
ensuring high performance levels for department
resolve escalated issues
assigned special projects
developing quality, compliance tracking tools
modifying processes, policies and procedures to achieve and maintain consistent compliance with Federal, State, and accrediting regulations and standards