Office Support

Royal Furniture Company•Vestavia Hills, AL

About The Position

At Royal Furniture we take pride in bringing our customers the most incredible values in furniture, appliances, and mattresses. Royal has been family owned and operated since 1946. Now in our third generation of leadership, we've mastered the art of buying big and passing the savings on to our customers. Looking for Office Support for Trussville & Hoover locations!!! Office Support/Assistant Our Office Assistants work directly with customers and strive to provide outstanding and professional service ensuring each customer has a positive encounter. Takes payments on customer accounts. Balances drawer at the end of the shift. Answers phones and assists customers with questions or directs the call to the appropriate person. Is a team player and provides assistance to sales team by calling customers as requested, photocopying, faxing, scanning, or other duties as needed. Communicates guest requests and concerns to management Must be willing to work retail hours and be available to work weekends and holidays based on store needs Royal Furniture Company is an Equal Opportunity Employer.

Requirements

Able to multitask and effectively communicate
Customer service experience
Cash handling experience
Experience using various computer systems
Must have a friendly, helpful demeanor and professional appearance

Responsibilities

Takes payments on customer accounts.
Balances drawer at the end of the shift.
Answers phones and assists customers with questions or directs the call to the appropriate person.
Is a team player and provides assistance to sales team by calling customers as requested, photocopying, faxing, scanning, or other duties as needed.
Communicates guest requests and concerns to management
Must be willing to work retail hours and be available to work weekends and holidays based on store needs