Office Support Tech

UHS • Reno, NV

49d

About The Position

Performs daily clerical and technical support. Duties include filing, reception, and incoming and outgoing mail handling, data entry, capitation checks reconciliation, preparing and presenting Excel spreadsheets, composing letters and client documents for distribution and project support. Supports the Management Team and other departments to ensure accuracy, quality, and integrity services is being delivered to our members. Responsibilities will also include ensuring high performance levels for department, resolve escalated issues, assigned special projects, developing quality, compliance tracking tools, modifying processes, policies and procedures to achieve and maintain consistent compliance with Federal, State, and accrediting regulations and standards

Requirements

• High school diploma.
• 2-4 years’ experience in a medical insurance office
• Ability to effectively communicate in English, both verbally and in writing.
• Excellent computer skills.
• Proficient in Microsoft Office products including Word and Excel.
• Customer service experience both direct and phone.
• Ability to be innovative and take initiative.
• Excellent communication and customer service skills.

Responsibilities

• Performs daily clerical and technical support.
• Duties include filing, reception, and incoming and outgoing mail handling, data entry, capitation checks reconciliation, preparing and presenting Excel spreadsheets, composing letters and client documents for distribution and project support.
• Supports the Management Team and other departments to ensure accuracy, quality, and integrity services is being delivered to our members.
• Responsibilities will also include ensuring high performance levels for department, resolve escalated issues, assigned special projects, developing quality, compliance tracking tools, modifying processes, policies and procedures to achieve and maintain consistent compliance with Federal, State, and accrediting regulations and standards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees