Office Support II 37.5 FT

Lancaster CountyLancaster, PA
11dOnsite

About The Position

JOB SUMMARY Open, scan, review, and record documents. Assist the public in locating documents and in the use of the public computers. Provide courteous customer service both in the office, over the phone, or using our Tawkto software. Assist the public in the navigation of the ROD website, www.lancasterdeeds.com REPORTING RELATIONSHIPS Supervision provided by Chief Deputy Recorder. ESSENTIAL JOB FUNCTIONS Essential functions of this position require knowledge of document types, recordability rules, real estate transfer tax, notary regulations, recording fees, municipalities and school districts within the county. Requirements include both the ability to record and the ability to scan documents. You will also be asked to assist the public with public searches, cover page creation, and any non-legal recording questions. The amount of time spent doing these job functions can adjust daily at supervisor's discretion.

Requirements

  • High School Diploma
  • Computer literate
  • Solid mathematical skills
  • Professional customer service manners
  • Attention to detail
  • Knowledge of document types, recordability rules, real estate transfer tax, notary regulations, recording fees, municipalities and school districts within the county.
  • Ability to record and the ability to scan documents.

Responsibilities

  • Open, scan, review, and record documents.
  • Assist the public in locating documents and in the use of the public computers.
  • Provide courteous customer service both in the office, over the phone, or using our Tawkto software.
  • Assist the public in the navigation of the ROD website, www.lancasterdeeds.com
  • Assist the public with public searches, cover page creation, and any non-legal recording questions.
  • Assist with special projects and perform other duties as assigned.

Benefits

  • comprehensive healthcare coverage
  • a pension plan
  • flexible spending accounts
  • a tuition reimbursement program
  • paid time off for sick, vacation and holidays
  • an employee assistance program
  • family medical leave
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