Office Supervisor - Surgery

University of Maryland Faculty Physicians Inc. • Baltimore, MD

4d

About The Position

Coordinates and directs administrative support for the office. May support management with advanced administrative support. Performs a variety of administrative/supervisory duties, such as assigning work to other clerical employees, interpreting policies, and maintaining reports to ensure the smooth daily operations of the office. Requires a thorough working knowledge of company policies and practices. Exhibits professionalism and trustworthiness and handle confidential and sensitive information; and other duties as assigned. ESSENTIAL FUNCTIONS Oversees and creates daily office operations to ensure and create efficient productive operation. Assists in developing and implementing short-and long-term work plans and objectives for clerical functions. Assists in understanding/implementing clinic policies and procedures. Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Ensures that office is staffed appropriately. Helps establish deadlines for work assignment and completion. Identifies, analyzes, and resolves work problems in a timely manner to ensure that issues do not escalate and/or disrupt office operation. Assists in the recruiting, hiring, orientation, development, and evaluation of clerical staff. Oversees office payroll and leave records to ensure compliance with all FPI policies and procedures and compliance with state and federal guidelines.

Requirements

• Bachelor's degree from four-year college or university
• Three to five years related experience and/or training; or equivalent combination of education and experience
• Accurate typing and data entry skills
• Excellent organization skills
• Working knowledge of software used by department
• Advanced proficiency in MS Office (Word/Excel/PowerPoint/Outlook) is a must.
• Working knowledge of internet research tools
• Excellent interpersonal skills
• Knowledge of general customer service practices
• Attention to details
• Self-starter and ability to work independently in a dynamic and rapid changing environment

Responsibilities

• Oversees and creates daily office operations to ensure and create efficient productive operation.
• Assists in developing and implementing short-and long-term work plans and objectives for clerical functions.
• Assists in understanding/implementing clinic policies and procedures.
• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
• Ensures that office is staffed appropriately.
• Helps establish deadlines for work assignment and completion.
• Identifies, analyzes, and resolves work problems in a timely manner to ensure that issues do not escalate and/or disrupt office operation.
• Assists in the recruiting, hiring, orientation, development, and evaluation of clerical staff.
• Oversees office payroll and leave records to ensure compliance with all FPI policies and procedures and compliance with state and federal guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees