Office Specialist

State of Nebraska • Omaha, NE

9d • $17

About The Position

The work we do matters! Examples of Work: • Provides administrative support for Children’s Services Licensing staff state-wide. • Reviews and redacts public records and uploads to the public website. Screens documents against set requirements, comparing them with established references and guidelines, and verifies their accuracy and completeness. • Enters, updates, retrieves, and deletes current and archival licensing data, files, records, and documents within hard copy or electronic databases and other record keeping systems. • Orders, tracks, and checks in office supply needs and communicates with vendors and DHHS Supply Unit. Coordinates office scanner/copier maintenance, supply orders, and usage reporting. Schedule vehicle maintenance and ensure completion and submission of monthly car logs. • Answers main Omaha Child Care Licensure office phone line, acts as first point of contact for walk-ins, and answers general licensure inquiries. Processes and tracks incoming and outgoing mail. • Coordinates people, equipment, location, and supplies for meetings, hearings, and/or conferences; prepares transportation and lodging reservations and travel vouchers. Contacts agency or other state/local government employees to obtain operational assistance or to relay and verify information on resources available; operates specialized communication equipment (e.g., electronic, audio and/or visual devices). • Implements program-administrative service monitoring/evaluation processes to provide the means for the supervisor to determine the effectiveness of operations directed and associated problems. • Examines and processes licensing forms, applications, documents, and reports, and responds to requests and inquiries, related to permitting, licensing, application, certification, registration, or other agency program-administrative processes and operations.

Requirements

• Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency.
• Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
• Valid driver's license.
• Applicant must be able to communicate effectively both orally and verbally, in a clear and concise manner.
• Must be able to develop and maintain effective relationships with team members, licensees, and other relevant partners.
• Must be able to understand and apply all relevant program policies, procedures, and licensing regulations.
• Must be able to work independently and meet all established deadlines.
• Must be able to self-monitor their work through the use of relevant licensing reports

Nice To Haves

• Bi-lingual preferred but not required.

Responsibilities

• Provides administrative support for Children’s Services Licensing staff state-wide.
• Reviews and redacts public records and uploads to the public website.
• Screens documents against set requirements, comparing them with established references and guidelines, and verifies their accuracy and completeness.
• Enters, updates, retrieves, and deletes current and archival licensing data, files, records, and documents within hard copy or electronic databases and other record keeping systems.
• Orders, tracks, and checks in office supply needs and communicates with vendors and DHHS Supply Unit.
• Coordinates office scanner/copier maintenance, supply orders, and usage reporting.
• Schedule vehicle maintenance and ensure completion and submission of monthly car logs.
• Answers main Omaha Child Care Licensure office phone line, acts as first point of contact for walk-ins, and answers general licensure inquiries.
• Processes and tracks incoming and outgoing mail.
• Coordinates people, equipment, location, and supplies for meetings, hearings, and/or conferences; prepares transportation and lodging reservations and travel vouchers.
• Contacts agency or other state/local government employees to obtain operational assistance or to relay and verify information on resources available; operates specialized communication equipment (e.g., electronic, audio and/or visual devices).
• Implements program-administrative service monitoring/evaluation processes to provide the means for the supervisor to determine the effectiveness of operations directed and associated problems.
• Examines and processes licensing forms, applications, documents, and reports, and responds to requests and inquiries, related to permitting, licensing, application, certification, registration, or other agency program-administrative processes and operations.

Benefits

• We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.
• Your paycheck is just part of your total compensation.
• Check out all that the State of Nebraska has to offer!
• Benefit eligibility may vary by position, agency and employment status.
• For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed