Office Specialist

State of NebraskaLincoln, NE
8d$17

About The Position

The Department of Health and Human Services is seeking a motivated individual to join our Children and Family Services (CFS) Financial Team and fill the role of an Office Specialist. The successful candidate will be a self-starter, detail oriented, have a high personal standard of integrity, and share in our mission of Helping People Live Better Lives. As the Office Specialist on the CFS Financial Team, you are: Primarily responsible for issuing payments to entities across Nebraska in a timely and accurate manner by reviewing payments for accuracy and program requirements before the payments are created. Responsible for monitoring multiple CFS email accounts to coordinate responses to outside entities. Other duties may be requested as agency initiatives change “You have the passion; we have the opportunities – let’s make a difference for Nebraskans!” Hiring wage for this position $17.254 Work Schedule – Monday – Friday; 8:00 AM – 5:00 PM Dress Attire – Business Casual

Requirements

  • Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency.
  • Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
  • Knowledge of: the practices, procedures, and equipment used in secretarial/clerical support operations; record keeping practices and database management; administrative reporting formats; customer service processes and principles; the program-administrative policies and guidelines; specialized processes and terminology associated with assigned work; grammar, punctuation, spelling, and composition for general business and specialized purposes; word and data processing software.
  • Ability to: communicate in person and by telephone, email, and correspondence to exchange information and ideas; interact effectively with persons of diverse backgrounds; summarize technical data and results of research and tracking activities into reports; prepare, proofread, and correct errors in information, documents, reports; understand and apply instructions and program-administrative policies and directives; implement decisions made and take actions selected by others to achieve work objectives, performance goals, and priorities; learn the organizational structure, mission, and activities of the employing agency; learn agency policies and procedures pertinent to the work assigned; maintain confidentiality; maintain accurate records and documentation.

Nice To Haves

  • Associate degree in public or business administration, accounting, or any discipline related to the work assigned.
  • One year of experience in administrative, business management, or technical support work.
  • Experience may substitute for education on a year-for-year basis.
  • Knowledge of Excel, Outlook, and DHHS internal computing programs including OnBase and NFOCUS

Responsibilities

  • Primarily responsible for issuing payments to entities across Nebraska in a timely and accurate manner by reviewing payments for accuracy and program requirements before the payments are created.
  • Responsible for monitoring multiple CFS email accounts to coordinate responses to outside entities.
  • Other duties may be requested as agency initiatives change

Benefits

  • We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.
  • Your paycheck is just part of your total compensation.
  • Check out all that the State of Nebraska has to offer!
  • Benefit eligibility may vary by position, agency and employment status.
  • For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
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